Industrial Account Manager — Fast-Paced Manufacturing

D&L Foundry; Moses Lake (WA); On-site; USD 34,440 - 41,328; Full time

Job summary

A manufacturing company in Moses Lake is seeking an entry-level Industrial Sales and Customer Service Representative. The role involves confirming and entering purchase orders, resolving customer issues, and coordinating between departments. Ideal candidates possess 2-5 years of experience in industrial sales or customer service and are proficient in Microsoft Office. This is a full-time position with competitive pay ranging from $25.00 to $30.00 per hour.

Qualifications

• 2–5 years in industrial sales, customer service, or account management.
• Experience in manufacturing, distribution, or a related industrial setting.
• Confidence in managing customer expectations and problem-solving on the fly.

Responsibilities

• Confirm and enter purchase orders, tracking them through production and delivery.
• Resolve customer issues and coordinate between departments.
• Communicate clearly and stay organized under pressure.

Skills

industrial sales

customer service

account management

Microsoft Office

strong communication

organizational skills

Education

Associate’s degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A manufacturing company in Moses Lake is seeking an entry-level Industrial Sales and Customer Service Representative. The role involves confirming and entering purchase orders, resolving customer issues, and coordinating between departments. Ideal candidates possess 2-5 years of experience in industrial sales or customer service and are proficient in Microsoft Office. This is a full-time position with competitive pay ranging from $25.00 to $30.00 per hour.