Pro Customer Service & Sales Specialist

The Home Depot; Marion (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales associate in Marion, IL. This role involves ensuring customer satisfaction for professional clients, driving sales through product knowledge, and maintaining strong relationships. Responsibilities include managing deliveries, assisting at the Pro Desk, and meeting sales objectives. Candidates with bilingual skills are preferred. This is a full-time position offering a competitive hourly rate between $16.00 and $18.00.

Qualifications

• Proven ability to maintain professional relationships with customers.
• Experience in driving sales and meeting sales goals.
• Ability to assist with a range of customer service tasks, including order assistance.

Responsibilities

• Build and maintain relationships with Pro customers.
• Proactively drive sales using product knowledge and loyalty programs.
• Meet monthly sales goals and key metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a safe environment.

Skills

Relationship management

Salesmanship

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales associate in Marion, IL. This role involves ensuring customer satisfaction for professional clients, driving sales through product knowledge, and maintaining strong relationships. Responsibilities include managing deliveries, assisting at the Pro Desk, and meeting sales objectives. Candidates with bilingual skills are preferred. This is a full-time position offering a competitive hourly rate between $16.00 and $18.00.