Account Manager

Wallace Management Company LLC

Tullahoma (TN)

On-site

USD 40,000 - 52,000

Full time

7 days ago

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Benefits offered by this job

Health Insurance

401(k) Plan

Paid Holidays and Vacation

Monthly Bonus

Job summary

Wallace Management Company LLC is seeking an Account Manager to deliver outstanding customer service and manage loan-related interactions across branches. The role involves in-person or phone support, loan payment processing, and maintaining client relationships.

Full-time positions are available in multiple locations, with potential travel to assist in branch operations and growth of the business.

Qualifications

Providing quick and friendly customer service to assist with questions or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and communicating loan status to customers
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business

Responsibilities

Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
401(k) plan including company match
Paid holidays and vacation time
Monthly bonus opportunities

Account Manager Role Responsibilities include:

Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
Preparing loan documents and managing the application process
Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
Contacting customers to help them get back on track if they have overdue payments
Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.

Locations