Account Manager - Commercial Sales

Mapbox; United States; Remote; USD 170,000 - 230,000; Full time

Job summary

A leading location platform is seeking an Account Manager to build relationships with strategic customers, present technical solutions, and mentor junior team members. The role requires strong technical sales aptitude and the ability to navigate complex customer relationships. This position offers a competitive salary range and the opportunity to work remotely.

Qualifications

• 4+ years of experience in an account management or related sales role.
• Ability to navigate complex customer relationships.
• Strong rapport with engineers and product owners.

Responsibilities

• Build and own relationships with strategic customers.
• Communicate customer needs to influence the technical roadmap.
• Mentor junior members of the sales team.

Skills

Technical sales aptitude

Customer relationship management

Collaboration

Mentoring

Job description

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.

What You'll Do

• Build and own relationships with Mapbox’s most strategic customers, from first contact to product launch and beyond, ensuring that we grow with them

• Combine Mapbox building blocks with deep customer knowledge to present compelling technical solutions with clear business outcomes

• Communicate customer needs and industry patterns back to Mapbox product teams to influence our technical roadmap

• Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the marketing team to tell our customers’ success stories

• Mentor more junior members of the sales team to help grow talent internally

What We Believe are Important Traits for This Role

• 4+ years of experience in an account management or related sales role

• Strong technical sales aptitude demonstrated through a combination of industry experience, volume, and complexity of deals closed, and rapport with engineers and product owners

• Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to c-level leadership

• Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches

• Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team

Our annual base compensation for this role ranges from $170,000 - $230,000 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

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We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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