Vice President of Sales & Accounts

Motimatic; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

A leading company in the education sector is seeking a strategic VP of Sales & Accounts to drive new client acquisition and ensure existing client success. This hands-on role involves developing sales strategies, managing teams, and enhancing customer retention. The ideal candidate will have extensive experience in B2B SaaS, particularly within the higher education market, and will thrive in a fast-paced startup environment. Join us to make a significant impact on student success across institutions.

Benefits

Health care, Vision and Dental coverage

HSA, FSA

401K plan

Flexible PTO policy

Family Leave policy (12 weeks)

Remote working environment

Qualifications

• 8+ years of experience in B2B SaaS or edtech.
• Experience developing outbound sales strategies.
• Strong operational mindset with data and forecasting.

Responsibilities

• Build and manage sales opportunity pipeline.
• Lead the Customer Success team for client management.
• Collaborate with marketing and finance for strategy.

Skills

Sales Leadership

Customer Success

Territory Planning

B2B SaaS

Operational Mindset

Education

Bachelor's Degree

Tools

Salesforce

Excel

Tableau

Job description

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CEO - Motimatic | 40 Under 40 | 1x Founder

About Motimatic

Motimatic is the leading platform for enrollment, retention, and student success. Trusted by over 300 institutions and having supported more than 5 million learners, our behavioral and motivational science-based platform delivers measurable results across the student lifecycle. We help colleges and universities drive higher yield, reduce stop-out rates, and re-engage students at scale - without adding workload to institutional teams.

The Role

We are seeking a strategic, revenue-minded VP of Sales & Accounts to lead two high-impact functions: new client acquisition and existing client success. This role will own territory development, pipeline growth, and quota planning, while also overseeing the evolution of our Customer Success team into an outcomes-driven, quota-carrying retention & upsell-focused organization.

This role is hands-on - it is expected that this individual will own and build processes directly for the team, including KPI development and helping tie together a seamless partner experience from our first touchpoint through to retention and renewal.

KEY RESPONSIBILITIES

Sales Leadership & Strategy

• Build and manage sales opportunity pipeline, and identify & execute ways to enhance pricing and deal strategies, processes, and sales channels
• Build and execute a territory strategy that includes state systems, 2-year colleges, 4-year institutions, and emerging markets for our 4-person sales team
• Lead, mentor, and grow high-performing sales and accounts teams
• Define and prioritize target institutions and regions, in partnership with marketing and executive leadership
• Own outbound strategy and sales team structure to support ARR growth
• Collaborate with the VP of Finance to set quarterly quotas and revenue targets
• Drive accurate forecasting, goal-setting, and sales performance metrics

Accounts & Customer Success (CSM) Leadership

• Lead the Customer Success team as they transition into true outcome owners - accountable for client management, renewals, and upsells
• Effectively manage customer escalations, ensuring strong retention and satisfaction
• Establish portfolio strategy, clear client lifecycle stages, QBR processes, renewal playbooks, and health score tracking
• Equip the team to proactively identify and mitigate churn risks
• Develop segment-specific strategies for community colleges, public systems, and private institutions
• Align team incentives with retention and upsell goals

Cross-Functional Leadership

• Build and scale repeatable processes for account growth, team development, and transformation initiatives as the business scales
• Partner with Operations on successful data ingestion, campaign setup processes, and margin management
• Collaborate with Product to share client insights and influence roadmap priorities
• Work with Marketing to refine value prop messaging and ensure campaign alignment across the funnel

Qualifications

• 8+ years of experience in B2B SaaS or edtech, with a proven track record of leading sales and/or CS teams
• First-hand sales/BD or account management experience
• Experience developing outbound sales strategies and managing quota-bearing teams
• Deep understanding of the higher education market, including the unique dynamics of systems, 2-year, and 4-year institutions
• Strong operational mindset - comfortable with data, forecasting, and territory planning
• Experience building scalable processes, playbooks, and performance dashboards
• Collaborative, accountable, and comfortable working in a fast-moving startup environment

Preferred

• Experience with performance-based pricing models or platform-as-a-service models
• Familiarity with Salesforce, SaaS KPIs, and customer health scoring models
• Familiarity with Excel, Tableau, Google Ecosystem a plus
• Health care, Vision and Dental coverage
• HSA, FSA, basic life insurance, and disability insurance
• 401K plan
• Flexible PTO policy
• Family Leave policy (12 weeks)
• Remote working environment

Motimatic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Higher Education

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