Account Manager, Commercial Lines - Remote ET/CT

Insurance Office of America; Rochester (NH); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Paid holidays and paid time off

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, retain accounts, and support new business development. Remote work is available for candidates in Eastern or Central Time Zones, with occasional onsite requirements per policy.

You will lead a team, coordinate policy administration, billing, claims, renewals, and client communications, leveraging industry knowledge and active P&C licensing to deliver exceptional service and

Qualifications

• 3+ years of account management experience in insurance or brokerage.
• Thorough knowledge of insurance brokerage and client needs.
• Active P&C license required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals, prepare submissions, and negotiate coverages.

Skills

Account management

Insurance brokerage knowledge

Active P&C license

MS Office

Communication skills

Problem-solving

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, retain accounts, and support new business development. Remote work is available for candidates in Eastern or Central Time Zones, with occasional onsite requirements per policy.

You will lead a team, coordinate policy administration, billing, claims, renewals, and client communications, leveraging industry knowledge and active P&C licensing to deliver exceptional service and