Commercial Lines Account Manager - Remote

Insurance Office of America; Mesquite (TX); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee an assigned book of business, ensuring retention and supporting growth. The role involves coordinating daily administrative tasks, handling policy administration, billing, claims, and coverage analyses.

Remote work is available for candidates in Eastern or Central Time Zones with hybrid on-site requirements as needed, along with a focus on renewal negotiations and client communication.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license is required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Insurance knowledge

Customer service

Communication

MS Office

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee an assigned book of business, ensuring retention and supporting growth. The role involves coordinating daily administrative tasks, handling policy administration, billing, claims, and coverage analyses.

Remote work is available for candidates in Eastern or Central Time Zones with hybrid on-site requirements as needed, along with a focus on renewal negotiations and client communication.