Account Manager – Commercial Insurance (Construction)

Insurance Office of America; Eufaula (AL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Career growth opportunities

Supportive culture and work-life blend

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensure retention, and support new business. The role involves coordinating day-to-day admin tasks, handling policy administration, billing, and renewals.

The ideal candidate holds an active P&C license (CIC preferred) with 3–5 years in account management or 5+ years in insurance, and strong analytical, communication, and customer service skills.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty licensing; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Excellent customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Manage an assigned book of business to ensure retention and support new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client submissions and proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and data accuracy.

Skills

Account management

Customer service

Analytical thinking

Communication

Education

Property & Casualty license

CIC or equivalent (preferred)

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensure retention, and support new business. The role involves coordinating day-to-day admin tasks, handling policy administration, billing, and renewals.

The ideal candidate holds an active P&C license (CIC preferred) with 3–5 years in account management or 5+ years in insurance, and strong analytical, communication, and customer service skills.