Account Manager: Client Success & Reorders (Uncapped)

Florence Filter Corporation; Compton (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Florence Filter Corporation is seeking a motivated Customer Service Representative to support our current customer base and provide exceptional service. You will handle customer communication, manage CRM records, and build strong relationships with clients across designated territories.

Autonomy and proactive problem solving are valued in this role. Ideal candidates bring strong tech skills, detail orientation, and a friendly, energetic demeanor.

Qualifications

• Must be detail oriented.
• Proficient with technology.
• High level of autonomy in daily tasks.
• Friendly, energetic personality.

Responsibilities

• Customer communication
• Territory/Industry management
• CRM management
• Relationship building
• Problem solving

Skills

Detail oriented

Technology proficient

Highly autonomous

Friendly personality

Energetic demeanor

Tools

Google Workspace

Job description

Florence Filter is seeking an energetic and motivatedCustomer Service Representative to support our current customer base and provide them the best service possible.

Responsibilities

• Customer communication
• Territory/Industry management
• CRM management
• Relationship building
• Problem solving

Must Have

• Detail oriented
• Technology proficient
• Highlyautonomous
• Friendly, energetic personality

Nice to have

• 1 year+ Experience in Sales/Marketing
• Additional languages
• Google Workspaceexperience

Job Duties

• Manage a Territory/Industry of current customers
• Make Outbound Calls to customers for reorder
• Take inbound calls from customers and put in orders
• Update information in the CRM
• Track order status
• Build relationships with current customers
• Account Management (identifying customer’s buying cycles and following up at the right time)
• Performance based commission structure (uncapped commissions!)
• We contribute to half of the Medical/Dental costs of your plan if you choose to enroll

Compensation structure

• Earn a percentage for New and Reactivation customers
• Residual commission for Existing/Recurring customer orders