Account Manager, Client Growth & Success

4B Consulting; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

4B Consulting is seeking a Junior Account Manager to serve as the first point of contact for new customers, answering queries and driving client satisfaction. You will use your communication skills to identify needs, address concerns, and represent the company positively, with prior customer service experience as an advantage.

Responsibilities include gathering client information, understanding needs, providing after-sales support, and promoting our products and services to maximize customer

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role.
• Strong communication skills and ability to build relationships.
• Good time-management with a problem-solving attitude.

Responsibilities

• Gather information on assigned clients
• Contact clients to understand their needs
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Promote new products/services to existing customers

Skills

Communication

Relationship building

Time management

Negotiation

Presentation

Problem solving

Professionalism

Verbal & written communication

Job description

4B Consulting is seeking a Junior Account Manager to serve as the first point of contact for new customers, answering queries and driving client satisfaction. You will use your communication skills to identify needs, address concerns, and represent the company positively, with prior customer service experience as an advantage.

Responsibilities include gathering client information, understanding needs, providing after-sales support, and promoting our products and services to maximize customer