Junior Account Manager

Orlando Events and Promotions; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading events management company in Orlando is seeking a Junior Account Manager to act as the first point of contact with clients. The ideal candidate will use strong communication skills to build relationships and provide exceptional customer service. The position requires previous customer service experience and offers a salary ranging from $40,000 to $55,000 annually. Join us if you are ready to contribute to client satisfaction and long-term business goals.

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role.
• Understanding of sales principles and ability to deliver excellent customer experience.
• Effective presentation and negotiation skills.

Responsibilities

• Gather information on assigned clients.
• Provide after-sales support to retain customers.
• Build strong client relationships through regular communication.

Skills

Strong communication skills

Customer service experience

Problem-solving attitude

Time-management skills

Job description

Overview

Junior Account Manager - We are looking for a Junior Account Manager to act as the first point of contact with new customers, answer their queries and increase client satisfaction. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Base pay range

$40,000.00/yr - $55,000.00/yr

This range is provided by Orlando Events and Promotions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Gather information on assigned clients


• Contact clients to understand their needs


• Provide after-sales support to retain customers


• Ensure prompt and accurate answers to clients’ queries


• Build strong client relationships, through regular communication


• Report on the status of accounts


• Suggest company products/services that maximize client satisfaction


• Communicate product and pricing details clearly


• Promote new products/services to existing customers

Qualifications

• Proven work experience as a Junior Account Manager or relevant sales role


• Understanding of sales principles and ability to deliver excellent customer experience


• Strong (verbal and written) communication skills with an ability to build relationships


• Effective presentation and negotiation skills


• High degree of professionalism


• Good time-management skills with a problem-solving attitude

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Consulting, General Business, and Management

Industries

• Business Consulting and Services, Consumer Services, and Marketing Services