Account Manager - Client Growth & Field Leadership

CCS Facility Services; El Segundo (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive salary and benefits

DailyPay option

Health and wellness programs

Job summary

CCS Facility Services is a leading provider of janitorial and facility engineering services in the United States, serving thousands of commercial clients. We are seeking an Account Manager who can build meaningful client relationships, visit sites regularly, and drive growth while promoting our service culture and values.

The role emphasizes strong communication, leadership of field teams, and effective coordination between clients and employees to ensure high-quality service and loyalty.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in Word and Excel.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
• Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
• Coach, guide, and develop field personnel to enhance their skills and performance.
• Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.

Skills

Communication

Problem-solving

Customer service

Multitasking

Bilingual Spanish

Tools

Word

Excel

Job description

CCS Facility Services is a leading provider of janitorial and facility engineering services in the United States, serving thousands of commercial clients. We are seeking an Account Manager who can build meaningful client relationships, visit sites regularly, and drive growth while promoting our service culture and values.

The role emphasizes strong communication, leadership of field teams, and effective coordination between clients and employees to ensure high-quality service and loyalty.