Account Manager

CCS Facility Services; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

CCS Facility Services in Phoenix, AZ is seeking a Facility Account Manager to oversee janitorial operations. The role involves supervising field crews, coordinating schedules, and ensuring service quality across client sites.

You will train staff, manage inventory, track hours and pay, and work closely with clients to meet deadlines. A valid driver's license and bilingual ability in English and Spanish are preferred.

Qualifications

• Demonstrated supervisory experience is required.

Responsibilities

• Schedule and supervise field cleaning crews, optimizing efficiency and productivity.
• Conduct hands-on training sessions to equip staff with the necessary skills and knowledge.
• Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness.
• Track employee hours and pay using company software and technology.
• Collaborate closely with the customer to guarantee the timely completion of cleaning tasks and special projects, fostering strong client relationships.
• Adhere to facility and company security and safety protocols, ensuring a safe working environment.
• Undertake additional tasks and administrative duties as required, contributing to the overall success of the operations.

Skills

Supervisory experience

Job description

CCS Facility Services is excited to announce an opening for a Facility Account Manager to oversee janitorial operations. This position is integral to our operations and requires a flexible schedule that may include day, night, and weekend shifts to ensure comprehensive oversight of our cleaning crews. As a Facility Account Manager, you will play a pivotal role in ensuring the seamless execution of cleaning services and consistently meeting our standards of excellence.

Responsibilities

• Schedule and supervise field cleaning crews, optimizing efficiency and productivity.
• Conduct hands‑on training sessions to equip staff with the necessary skills and knowledge.
• Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness.
• Tracking employee hours and pay using company software and technology.
• Collaborate closely with the customer to guarantee the timely completion of cleaning tasks and special projects, fostering strong client relationships.
• Adhere to facility and company security and safety protocols, ensuring a safe working environment.
• Undertake additional tasks and administrative duties as required, contributing to the overall success of the operations.

Qualifications

• Demonstrated supervisory experience, showcasing leadership and organizational skills.
• Bilingual proficiency in English and Spanish preferred.
• Must have a valid Driver’s License with a clean driving record.

CCS Facility Services' business foundation is our people. We recognize, invest, and promote from within. Unified by our core values, you will discover a sense of community of amazing colleagues who are passionate and guided by a Service Heart to provide the best employee and customer experience.

We believe that employing a diverse workforce is central to our success, and we make recruiting decisions based on experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion, or belief. CCS is committed to a diverse and inclusive workplace.