Account Manager

CCS Facility Services; Colorado Springs (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional development

Dynamic and collaborative work environment

Health and wellness programs

Job summary

CCS Facility Services is looking for an enthusiastic Account Manager in Colorado Springs to deliver exceptional customer service and foster client relationships. Your key responsibilities include visiting customer sites to ensure service quality, maintaining client satisfaction, and promoting company values among field employees. Qualifications include excellent communication, problem-solving skills, and proficiency in Word/Excel, with bilingual proficiency in Spanish preferred. Join a dynamic team and benefit from competitive salary, professional development opportunities, and wellness programs.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities to address issues promptly.
• Proficiency in computer skills, particularly in Word and Excel.
• Ability to multitask effectively in a fast-paced environment.
• Bilingual proficiency in Spanish is preferred.

Responsibilities

• Regularly visit customer sites to meet with clients and inspect service quality.
• Maintain and strengthen relationships with current clients.
• Promote the company culture and values among field employees.
• Establish and maintain effective communication channels.
• Coach and develop field personnel to enhance performance.

Skills

Communication skills

Interpersonal skills

Problem-solving abilities

Multitasking

Computer skills (Word, Excel)

Bilingual (Spanish preferred)

Job description

Do you pride yourself in delivering customer service excellence? Do you have a passion for building meaningful connections and driving business growth? Then CCS wants to talk to you! We are looking for a driven and enthusiastic Account Manager that is ready to take their customer service and upselling skills to the next level!

Key Responsibilities

• Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly. Most of your time will be spent at customer locations.
• Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
• Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
• Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
• Coach, guide, and develop field personnel to enhance their skills and performance.

Qualifications

• Excellent communication and interpersonal skills to effectively engage with clients and employees.
• Strong problem-solving abilities to address issues promptly and proactively.
• Proficiency in computer skills, particularly in Word and Excel.
• Ability to multitask effectively in a fast-paced environment.
• Bilingual proficiency in Spanish is preferred.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Dynamic and collaborative work environment.
• Health and wellness programs.
• Be a part of a growing company’s success.

We believe that employing a diverse workforce is central to our success, and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion, or belief. CCS is committed to a diverse and inclusive workplace.