Account Manager - CASE- Cleveland

Palmer Holland; Westlake (OH); On-site; USD 55,000 - 80,000; Full time

Job summary

Palmer Holland is seeking a proactive Account Manager to nurture exceptional relationships with customers and suppliers while collaborating with our team. This role involves implementing sales plans, reporting performance, and ensuring top-notch customer support throughout the sales process.

Ideal candidates will possess a 4-year degree and 2-5 years of B2B sales experience. The role requires excellent communication skills and proficiency in MS Office and contact management tools. You will thrive in our employee-owned culture and drive success in the CASE industry.

Qualifications

• B2B sales experience in a relevant industry for 2-5 years.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Develop and implement sales plans and document sales performance.
• Assist in quote and contract reviews.
• Provide support throughout the sales process.

Skills

Sales experience

Verbal and written communication skills

Self-motivation

Intermediate MS Office expertise

B2B sales experience

Education

4-year degree or equivalent

Tools

Contact Management Software

Job description

Brief Description

At Palmer Holland, our Account Managers are more than just sellers. They are relationship builders who establish and grow solid connections with customers, suppliers, and the Palmer Holland team. As an employee-owner in this role, you will partner with other teams to receive the support necessary for success. The Account Manager position is responsible for nurturing relationships with both current and potential customers. You will stand by your customers throughout the entire sales process, providing support and resources. You will keep updated on the latest industry trends and market insights to remain an expert in the CASE space.

Responsibilities

• Proven sales experience in the promotion and marketing of raw materials
• The Account Manager is responsible for assisting in developing and implementing sales plans, documenting quotes and sales contract reviews and reporting sales performance to the Sales Manager.
• Performs duties and tasks as prescribed in company policies, procedures, and work instructions.
• Conforming to the company quality system as documented.
• Identifying and recording any problems relating to the product, process, and quality system.
• Initiating, recommending, or providing solutions through designated channels.
• Any other task assigned by management or special projects

Requirements

• 4-year degree or equivalent in a field applicable to our associated industries.
• 2-5 Years of B2B sales experience in a related industry
• Self-motivated
• Professional and prompt
• Excellent verbal and written skills
• Ability to drive (Sales)
• Intermediate level of expertise in MS Office and Contact Management Software
• Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
• Ability to handle sensitive information with confidentiality and discretion

Physical Requirements

• Satisfactory motor skills relevant to position
• Ability to sit for long periods of time
• Ability to lift up to 25 pounds
• Ability to drive (Sales)