Account Manager-CA

SHINING 3D; Irvine (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance 100%

401(k) matched

Transportation allowance

Job summary

Shining 3D is seeking a field-based Sales Engineer to provide technical pre-sales support, conduct product demonstrations, and collaborate with regional sales teams. The role involves understanding customer applications, evaluating technical requirements, and recommending 3D scanning solutions.

You will train distributors and customers, participate in industry events, and help drive sales through technical guidance and effective communication. Willingness to travel is essential.

Qualifications

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related technical field preferred.
• At least 2 years of experience in sales engineering, application engineering, technical sales, or a similar customer-facing technical role.
• Experience with 3D scanning, 3D metrology, reverse engineering, CAD/CAM, or dimensional inspection technologies is strongly preferred.

Responsibilities

• Provide technical pre-sales support to the regional sales team, distributors, and end customers throughout the assigned territory.
• Conduct product demonstrations, technical presentations, and proof-of-concept evaluations to showcase Shining 3D's industrial 3D scanning solutions.
• Work closely with Account Managers to understand customer applications, identify technical requirements, and recommend appropriate products and solutions.
• Support customer evaluations, product testing, and technical discussions throughout the sales cycle to facilitate successful sales conversions.
• Deliver product training and technical guidance to distributors, channel partners, and customers to strengthen their product knowledge and application capabilities.
• Collaborate with internal sales, application engineering, technical support, and product teams to address customer technical questions and application challenges.
• Participate in trade shows, industry exhibitions, customer visits, and other regional sales and marketing activities.
• Collect customer feedback, market insights, and competitive product information to support product improvement and business development.
• Maintain accurate records of customer interactions, product demonstrations, and technical activities in the company's CRM system.
• Perform other duties as assigned to support regional sales objectives and business growth.

Skills

Strong communication

Presentation skills

Interpersonal skills

Travel willingness

Independent work

CRM familiarity

Microsoft Office

Education

Bachelor's degree in Mechanical/Manufacturing/Industrial Engineering or related technical field

Tools

CAD/CAM

CRM systems

Microsoft Office

Job description

Shining 3D is a world-class technology company offering 3D digital solutions with offices in China and Germany, and U.S.. Shining 3D’s technology spans cover every 3D imaging process and technology with innovative solutions, including: 3D scanning, reverse engineering, inspection, styling, design, analysis, digital manufacturing, and health care applications. Our wide range of products and services as well as our advanced training program are intended for companies in a wide array of markets, including, but not limited to: consumer-end products, automotive, aerospace, dental, biomechanics, education, heritage preservation & architecture, and multimedia industries, among others.

Shining 3D has developed and sells, both directly and indirectly, 3D scanners, photogrammetry systems and 3D printers.

For more information, please visit SHINING 3D on the web at www.shining3d.com.

Essential Functions

• Provide technical pre-sales support to the regional sales team, distributors, and end customers throughout the assigned territory.
• Conduct product demonstrations, technical presentations, and proof-of-concept evaluations to showcase Shining 3D's industrial 3D scanning solutions.
• Work closely with Account Managers to understand customer applications, identify technical requirements, and recommend appropriate products and solutions.
• Support customer evaluations, product testing, and technical discussions throughout the sales cycle to facilitate successful sales conversions.
• Deliver product training and technical guidance to distributors, channel partners, and customers to strengthen their product knowledge and application capabilities.
• Collaborate with internal sales, application engineering, technical support, and product teams to address customer technical questions and application challenges.
• Participate in trade shows, industry exhibitions, customer visits, and other regional sales and marketing activities.
• Collect customer feedback, market insights, and competitive product information to support product improvement and business development.
• Maintain accurate records of customer interactions, product demonstrations, and technical activities in the company's CRM system.
• Perform other duties as assigned to support regional sales objectives and business growth.

Requirements

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related technical field preferred.
• At least 2 years of experience in sales engineering, application engineering, technical sales, or a similar customer-facing technical role.
• Experience with 3D scanning, 3D metrology, reverse engineering, CAD/CAM, or dimensional inspection technologies is strongly preferred.
• Familiarity with industrial 3D scanners, measurement equipment, or related manufacturing technologies is a plus.
• Strong technical aptitude with the ability to understand customer applications and translate technical requirements into practical solutions.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to work independently in a field-based environment.
• Proficiency in Microsoft Office and familiarity with CRM systems.
• Valid driver's license and willingness to travel frequently throughout the assigned territory for customer visits, product demonstrations, and industry events.
• Ability to work effectively with cross-functional teams in a global organization.
• Health/Dental/Vision insurance 100% covered by company.
• 401(k) matched.
• Transportation allowance if work in office.