Account Manager, Business Sales

T-Mobile; United States; Remote; USD 46,000 - 84,000; Full time

Job summary

T-Mobile is seeking an Account Manager for Business Sales to build strong client relationships and drive business growth. The role involves managing existing accounts, developing business plans, and utilizing sales tools. Candidates should have proven sales experience and effective communication skills. Join T-Mobile to enjoy a competitive salary and a comprehensive benefits package, including stock options and financial coaching.

Benefits

Medical

Dental

Vision

401(k)

Stock grants

Paid time off

Tuition assistance

Qualifications

• 2-4 years experience in selling as an Account Manager.
• Experience in wireless, telecom, technology, or B2B preferred.

Responsibilities

• Manage existing accounts to minimize churn and ensure timely delivery.
• Develop business plans to identify additional sales opportunities.
• Continuously update knowledge of products and industry trends.

Skills

Sales

Communication

Presentations

Education

High School Diploma/GED

Bachelor's Degree

Tools

Salesforce

MS Office

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive the same big love we give our customers. All team members get a competitive base salary and compensation package—this is Total Rewards. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round financial coaching. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

As an Account Manager, Business Sales, you will build strong relationships and drive business growth by implementing solution-based sales strategies and uncovering new opportunities. You will develop new business within your assigned accounts through a consultative approach, providing strategic direction on mobility solutions, deployment planning, and cost analysis.

You will manage existing accounts, focusing on minimizing churn and ensuring timely delivery of solutions. This includes performing upgrades, providing reporting and billing support, and responding to client issues. You will also create business plans to expand within existing accounts, identify customer needs to drive incremental sales, and stay updated on industry trends. Additionally, you will utilize sales tools to manage the sales funnel and generate reports, ensuring all internal departments meet customer needs.

Job Responsibilities

• Account Management: Manage existing assigned accounts with a focus on base management to minimize churn. Perform upgrades/device management; provide reporting and billing support; respond to client issues via email/voicemail. Ensure timely delivery of solutions aligned with customer needs. Track device utilization and share marketing materials. Partner with Client Sales Executives to plan Quarterly Business Reviews (QBRs) and make recommendations.
• Business Planning: Develop a business plan with Client Sales Executives on a “land and expand” strategy to identify additional contacts and sales opportunities within existing accounts.
• Customer Needs: Identify customer needs and use solution-based selling to upsell and drive incremental sales. Assist with account activities such as adds, changes, and deletes.
• Knowledge Update: Continuously update knowledge of wireless products, services, industry trends, and marketplace dynamics. Participate in training and sales meetings to enhance skills and stay informed.
• Sales Tools: Fully utilize sales automation, funnel management, and prospecting tools. Manage the sales funnel, generate reports, and ensure internal departments fulfill responsibilities to retain customers.

Education and Work Experience

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 2-4 years proven experience in selling to accounts as an Account Manager or similar role (Required)
• 2-4 years of wireless, telecom, technology, or B2B experience (Preferred)

Knowledge, Skills, and Abilities

• Sales: Proven track record of delivering tailored solutions that meet client needs, ensuring high customer satisfaction and fostering long-term relationships. (Required)
• Communication: Effective communication, presentation, and influence skills at all organizational levels, including executives. (Required)
• Presentations: Develop and customize impactful client presentations addressing key sales propositions. (Required)
• Sales Support Tools: Proficiency in CRM software like Salesforce, and MS Office tools such as Excel, PowerPoint, and Word. (Required)

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required: Yes

DOT Regulated

DOT Regulated Position: No

Safety Sensitive Position: No

Compensation

Total Target Cash Pay Range: $66,500 - $119,800, including incentives. Base Pay Range: $46,550 - $83,860. Actual pay depends on location, qualifications, and experience. For pay lookup, visit this link.

Benefits

Employees in Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Our benefits include medical, dental, vision, 401(k), stock grants, stock purchase plan, paid time off, holidays, parental leave, family benefits, tuition assistance, disability, voluntary insurance options, and discounts on mobile and home internet. Learn more at www.t-mobilebenefits.com.

Growth and Inclusion

We support career growth and foster an inclusive environment. T-Mobile is an Equal Opportunity Employer. We welcome individuals with disabilities and provide accommodations upon request. Contact us at [e-mail] or 1-844-873-9500.