Account Manager, Business Sales

T-Mobile; Bellingham (WA); On-site; USD 46,000 - 84,000; Full time

Job summary

Join a leading telecommunications company as an Account Manager, Business Sales, where you will drive business growth through strategic sales strategies, manage existing accounts, and stay updated on industry trends. Enjoy a competitive salary and comprehensive benefits package, including stock options and financial coaching.

Benefits

Medical

Dental

Vision

401(k)

Stock grants

Paid time off

Holidays

Parental leave

Family benefits

Discounts

Qualifications

• 2-4 years proven sales experience in account management or similar roles.
• 2-4 years wireless, telecom, technology, or B2B experience preferred.

Responsibilities

• Manage existing assigned accounts to minimize churn and perform upgrades.
• Develop a 'land and expand' strategy with sales partners.
• Identify customer needs and utilize solution-based selling.

Skills

Sales

Communication

Presentations

Education

High School Diploma/GED

Bachelor's Degree

Tools

CRM software

MS Office

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive the same big love we give our customers. All team members get a competitive base salary and compensation package—this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round financial coaching. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

As an Account Manager, Business Sales, you will build strong relationships and drive business growth by implementing solution-based sales strategies and uncovering new opportunities. You will develop new business within your assigned accounts through a consultative approach, providing strategic direction on mobility solutions, deployment planning, and cost analysis.

You will manage existing accounts, focusing on minimizing churn and ensuring timely delivery of solutions. This includes performing upgrades, providing reporting and billing support, and responding to client issues. You will also create business plans to expand within existing accounts, identify customer needs to drive incremental sales, and stay updated on industry trends. Additionally, you will utilize sales tools to manage the sales funnel and generate reports, ensuring all internal departments meet customer needs.

Job Responsibilities

• Account Management: Manage existing assigned accounts to minimize churn, perform upgrades/device management, provide reporting and billing support, respond to client issues, and ensure timely delivery of solutions. Track device utilization and partner with sales teams for Quarterly Business Reviews (QBR).
• Business Planning: Develop a 'land and expand' strategy with sales partners to identify additional contacts and sales opportunities within existing accounts.
• Customer Needs: Identify customer needs, utilize solution-based selling to upsell, and assist with account activities such as adds, changes, and deletes.
• Knowledge Update: Stay informed on wireless products, industry trends, and marketplace dynamics through ongoing training and market research.
• Sales Tools: Use CRM and sales automation tools effectively to manage the sales funnel, generate reports, and coordinate with internal departments.

Education and Work Experience

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 2-4 years proven sales experience in account management or similar roles (Required)
• 2-4 years wireless, telecom, technology, or B2B experience (Preferred)

Knowledge, Skills, and Abilities

• Sales: Proven success in delivering tailored solutions and building long-term customer relationships. (Required)
• Communication: Effective communication, presentation, and stakeholder influence skills at all organizational levels. (Required)
• Presentations: Ability to develop impactful, tailored presentations for clients. (Required)
• Sales Support Tools: Proficiency in CRM software like Salesforce and MS Office applications. (Required)

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required: Yes

DOT Regulated

Position not DOT regulated or safety sensitive.

Compensation

Total Target Cash Pay Range: $66,500 - $119,800, including incentives. Base Pay Range: $46,550 - $83,860. Actual pay varies based on location, qualifications, and experience. For pay lookup, visit this link.

Benefits

Includes medical, dental, vision, 401(k), stock grants, stock purchase plan, paid time off, holidays, parental leave, family benefits, discounts, and more. Details at www.t-mobilebenefits.com.

Growth and Inclusion

We promote career growth and value diversity. T-Mobile is an Equal Opportunity Employer. Accommodations available for individuals with disabilities. Contact: [e-mail] or call 1-844-873-9500.