Account Manager - Amazon

KION Group; Seattle (WA); On-site; USD 77,000 - 112,000; Full time

Benefits offered by this job

Career Development

Competitive Pay & Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a dynamic Key Account Manager to focus on the Amazon Retrofit business in Bellevue, WA. You will manage the Amazon relationship, drive new opportunities, and ensure on-time delivery of solutions.

This role emphasizes strategic planning, collaboration with internal teams, and proactive issue resolution. Ideal candidates have 5+ years in key account or similar sales roles, strong communication and negotiation skills, and are based in the Seattle area with willingness to travel

Qualifications

• 5+ years experience as a Key Account Manager or in a similar sales role.
• Strong communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Sales, or Engineering.
• Knowledge of Amazon operations and retrofit business is a plus.
• Based in Bellevue, WA, with ability to travel as needed.

Responsibilities

• CRM: Develop and maintain strong relationships with Amazon partners as primary contact.
• Sales & Business Development: Identify and pursue new opportunities within Amazon retrofit projects.
• Solution Delivery: Ensure timely delivery of Dematic solutions per customer needs.
• Strategic Planning: Align plans with Amazon goals and Dematic business objectives.
• Issue Resolution: Address and resolve issues to maintain trust and satisfaction.
• Reporting: Prepare regular status, progress, and forecast reports.

Skills

Key Account Mgmt

Sales Leadership

Relationship Building

Communication Skills

Education

Bachelor's degree

Job description

Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon Retrofit business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

This is What You Will do in This Role:

• Customer Relationship Management: Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development: Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
• Solution Delivery: Ensure the timely and successful delivery of Dematic's solutions according to customer needs and objectives
• Strategic Planning: Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
• Issue Resolution: Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting: Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

What We Are Looking For:

• 5+ experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
• Skills: Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
• Education: Bachelor's degree in Business Administration, Sales, or Engineering
• Knowledge: Familiarity with Amazon's operations and the retrofit business model is a plus.
• Location: Based in Bellevue, WA, with the ability to travel as needed.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.