Account Manager - Amazon

Dematic; Grand Rapids (MI); On-site; USD 77,000 - 112,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic, a global leader in automation and material handling, is seeking a Senior Key Account Manager to drive growth with Amazon in Bellevue, WA. You will manage strategic accounts, coordinate cross-functional teams, and deliver solutions that meet client objectives.

In this role, you will cultivate long-term relationships, identify new opportunities within retrofit projects, and provide accurate forecasts and reports to stakeholders.

Qualifications

• 5+ years of experience as a Key Account Manager or in a similar sales role.
• Strong communication, negotiation, and interpersonal skills.
• Experience in automation or logistics is preferred.
• Based in Bellevue, WA with ability to travel as needed.

Responsibilities

• Develop and maintain strong relationships with Amazon partners as primary contact.
• Identify and pursue new business opportunities within Amazon retrofit projects.
• Ensure timely and successful delivery of Dematic's solutions.
• Collaborate on strategic plans aligning with Amazon goals and Dematic objectives.
• Address issues to maintain trust and satisfaction.
• Prepare regular reports on account status, progress, and forecasts.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Relationship building

Education

Bachelor's degree in Business Administration

Bachelor's degree in Sales

Bachelor's degree in Engineering

Job description

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What You Will do in This Role:

• Customer Relationship Management:Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development:Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
• Solution Delivery:Ensure the timely and successful delivery of Dematic's solutions according to customer needs and objectives
• Strategic Planning:Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
• Issue Resolution:Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting:Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

What We Are Looking For:

• 5+ experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
• Skills:Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
• Education:Bachelor's degree in Business Administration, Sales, or Engineering
• Knowledge:Familiarity with Amazon's operations and the retrofit business model is a plus.
• Location:Based in Bellevue, WA, with the ability to travel as needed.

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