Account Manager - AI-Powered Customer Success

present of AI; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

fonio.ai is seeking an account manager for its commercial team in New York. You will nurture existing business customers, ensuring they derive value from our AI phone assistants, secure renewals, and identify opportunities to expand usage across their organization.

A few years in a customer-facing role, clear communication, and comfort with software tools are essential. You will translate AI concepts into practical benefits for non-technical buyers and coordinate with product and support teams

Qualifications

• A few years of experience in a customer-facing role.
• Clear communication skills are essential.
• Comfort with software tools and AI basics.

Responsibilities

• Nurture existing business customers and manage renewals.
• Identify opportunities to expand usage within accounts.
• Explain how the AI assistants fit into customers' daily workflows.

Skills

Customer relationship mgmt

Clear communication

Comfort with AI tools

Job description

fonio.ai is seeking an account manager for its commercial team in New York. You will nurture existing business customers, ensuring they derive value from our AI phone assistants, secure renewals, and identify opportunities to expand usage across their organization.

A few years in a customer-facing role, clear communication, and comfort with software tools are essential. You will translate AI concepts into practical benefits for non-technical buyers and coordinate with product and support teams