Account Manager

Insight Global (United States); United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking an Account Manager to drive revenue growth in the telecommunications and broadband sector. You will own the client relationship through the sales cycle—from identifying opportunities to contract execution and transition to delivery—working with leadership, engineering, project management, and operations to tailor solutions for clients.

The role emphasizes new business development and expanding existing accounts, leveraging industry relationships and a strong network to

Qualifications

• Experience selling Fiber services or equipment.
• At least 6 years' experience within Fiber Design.
• Strong understanding of telecom and broadband, including ISP network deployment.
• 7+ years of industry experience, with 3-4 years in sales.
• Existing relationships within telecom, broadband, utility, or engineering preferred.

Responsibilities

• Identify, prospect, qualify, and develop new business opportunities with ISPs, broadband providers, electric cooperatives, municipalities, WISPs, and other telecommunications organizations.
• Develop and maintain a healthy sales pipeline within the company's CRM, including accurate opportunity stages, forecasts, activity, and next steps.
• Build and maintain relationships with key decision-makers and influencers across prospective client organizations.
• Serve as the primary commercial point of contact for assigned accounts through the sales process and prior to project kickoff.
• Develop strong, long-term relationships with client decision-makers and maintain regular engagement with key accounts.
• Identify opportunities to expand the company's relationship within existing accounts through additional markets, services, projects, or increased scope.
• Ensure a clear and comprehensive transition from sales to project delivery.
• Prepare a formal handoff package documenting client expectations, scope, pricing, key contacts, communication preferences, project requirements, commitments, and other relevant information.
• Conduct a joint handoff meeting with the client and assigned Project Manager to introduce the delivery team and confirm alignment on scope, expectations, and next steps.

Skills

Fiber sales experience

Fiber design experience

Telecom/broadband knowledge

Industry experience

Industry relationships

Job description

The Account Manager is responsible for driving revenue growth through new client acquisition, strategic account development, and long‑term client relationships. This role will own the client relationship throughout the sales cycle—from identifying and developing opportunities through contract execution and successful transition to the delivery team. The ideal candidate will have a strong understanding of the telecommunications and broadband industry, an established network of industry relationships, and a proven ability to develop new business while expanding existing accounts. This position will work closely with company leadership, engineering, project management, and operations to develop solutions that align with client needs and position the company as a long‑term strategic partner.

Duties and Responsibilities:

Business Development & New Client Acquisition

• Identify, prospect, qualify, and develop new business opportunities with ISPs, broadband providers, electric cooperatives, municipalities, WISPs, and other telecommunications organizations.
• Develop and maintain a healthy sales pipeline within the company's CRM, including accurate opportunity stages, forecasts, activity, and next steps.
• Build and maintain relationships with key decision‑makers and influencers across prospective client organizations.

Account Management

• Serve as the primary commercial point of contact for assigned accounts through the sales process and prior to project kickoff.
• Develop strong, long‑term relationships with client decision‑makers and maintain regular engagement with key accounts.
• Identify opportunities to expand the company's relationship within existing accounts through additional markets, services, projects, or increased scope.

Sales‑to‑Delivery Handoff

• Ensure a clear and comprehensive transition from sales to project delivery.
• Prepare a formal handoff package documenting client expectations, scope, pricing, key contacts, communication preferences, project requirements, commitments, and other relevant information established during the sales process.
• Conduct a joint handoff meeting with the client and assigned Project Manager to introduce the delivery team and confirm alignment on scope, expectations, and next steps.

Duties and Responsibilities:

REQUIRED SKILLS AND EXPERIENCE

• Experience selling Fiber services or equipment – this can be with a supplier, fiber enclosures, vaults, fiber internet itself, etc.
• At least 6 years' experience within Fiber Design
• Strong understanding of the telecommunications and broadband industry, including ISP network deployment and the broader OSP/fiber ecosystem.
• 7+ years of experience within the industry (this can be outside of sales as well as long as they have a solid 3-4 years sales specific)
• Existing relationships within the telecommunications, broadband, utility, or engineering industries preferred.