Account Manager

The Agency; Sioux Falls (SD); On-site; USD 90,000 - 130,000; Full time

Job summary

The Agency in Sioux Falls, SD, seeks an Account Manager and Talent Consultant to steward a portfolio of client relationships and act as a strategic partner through the hiring process.

You will combine account management, consulting, relationship development, and recruiting to understand client needs, market dynamics, and candidate fit, guiding searches from initial engagement to successful placement across the United States.

Qualifications

• Experience in account management, recruiting, consulting, or sales.
• Ability to build long-term client relationships and manage multiple priorities.
• Comfort working with executives and business leaders to understand needs.

Responsibilities

• Develop and maintain relationships with a portfolio of client companies.
• Consult with executives to understand objectives, challenges, and priorities.
• Translate client needs into recruiting strategies and search plans.
• Guide searches from engagement to placement and manage the hiring process.

Skills

Relationship building

Consultative communication

Executive engagement

Market analysis

Account management

Networking

Ownership

Problem solving

Job description

The Agency is a rapidly growing recruiting and talent consulting firm headquartered in Sioux Falls, South Dakota, partnering with companies nationwide to solve critical hiring needs. Our role extends beyond simply finding candidates. We advise clients on the talent market, help them evaluate available options, navigate hiring decisions, and ultimately connect them with professionals capable of advancing their organizations. Our culture is built around four core values: Professionalism, Accountability, Communication, and Excellence. We operate as a high-performance team where individuals are trusted to manage relationships, solve problems, and take ownership of results.

Role Overview

As an Account Manager and Talent Consultant, you will manage a portfolio of client relationships and serve as a strategic partner throughout the hiring process.

The role combines account management, consulting, relationship development, and recruiting. You will work directly with business owners, executives, hiring managers, and professionals to understand organizational needs, evaluate the talent market, develop recruiting strategies, and guide searches from initial engagement through successful placement.

Rather than functioning solely as a recruiter, you will be responsible for understanding your clients' businesses and becoming a trusted resource they can turn to as hiring needs arise. You will also represent professionals considering career changes, helping them evaluate opportunities and navigate important career decisions.

What You'll Do

• Manage Client Accounts: Develop and maintain relationships with a portfolio of companies, becoming a trusted point of contact for their hiring and talent needs.
• Consult with Business Leaders: Work directly with executives and hiring managers to understand business objectives, organizational challenges, hiring priorities, compensation considerations, and the type of talent required to achieve their goals.
• Develop Search Strategies: Translate client needs into actionable recruiting strategies, including target candidate profiles, market positioning, sourcing approaches, and search priorities.
• Advise on the Talent Market: Provide clients with insight into candidate availability, compensation expectations, market conditions, competitive dynamics, and potential obstacles affecting a search.
• Represent Candidates: Build relationships with professionals, understand their career motivations and objectives, and help them evaluate opportunities that may advance their careers.
• Manage the Hiring Process: Coordinate interviews, gather feedback, facilitate communication, navigate objections, assist with compensation discussions, and guide both parties toward informed decisions.
• Develop Accounts: Identify additional hiring needs within existing relationships while developing new client opportunities through referrals, networking, outreach, and market activity.
• Build Talent Networks: Develop long-term relationships with professionals within your markets rather than approaching recruiting as a series of individual transactions.
• Own Your Portfolio: Maintain visibility into client relationships, active searches, candidate pipelines, priorities, and opportunities while determining where your time and resources can create the greatest impact.

What We're Looking For

This role is well suited for someone who enjoys working with people, managing relationships, solving business problems, and operating with significant personal ownership.

Successful Account Managers and Talent Consultants tend to demonstrate:

• Strong relationship-building and interpersonal skills
• Professional and consultative communication
• Confidence working directly with executives and business leaders
• Curiosity and an ability to understand how businesses operate
• Sound judgment and the ability to provide thoughtful recommendations
• Strong organization and account-management habits
• Persistence and comfort initiating new relationships
• Ability to manage multiple priorities and client needs simultaneously
• Personal accountability and ownership
• A competitive mindset and desire to produce measurable results

Previous experience in account management, recruiting, consulting, sales, business development, financial services, professional services, or another relationship-driven environment is preferred. Candidates with strong transferable experience will also be considered.

This is a performance-based professional services role where compensation grows alongside the value and business you create. Following the introductory period, Account Managers earn progressive commissions based on annual production. As you develop stronger client relationships, build your professional network, and manage a larger portfolio of business, your earning potential grows accordingly.

There is no commission ceiling.

Why The Agency?

• Build a Portfolio, Not Just a Pipeline. Develop long-term client relationships and become a trusted resource companies return to as their organizations grow.
• Operate as a Consultant. Your responsibility is not simply to send résumés. Understand the problem, assess the market, advise the client, and help both parties make informed decisions.
• Work Directly with Decision-Makers. Build relationships with executives, business owners, hiring managers, and accomplished professionals throughout the country.
• Create Your Own Upside. Our progressive compensation model directly rewards the client relationships, placements, and revenue you develop.
• Develop Business Acumen. Gain exposure to compensation, organizational structure, talent strategy, negotiation, business development, and the industries you serve.
• Receive Structured Development. We provide formal onboarding, training, coaching, technology, and ongoing professional development designed to accelerate your growth.
• Build a Career. As your portfolio and expertise develop, opportunities exist to advance into senior consulting, account leadership, market development, and leadership positions within The Agency.

If you enjoy building relationships, advising people, solving problems, and taking ownership of a portfolio of business, this role provides an opportunity to build a highly rewarding career while directly participating in the growth of The Agency.