Account Manager

Amkor Technology; San Jose (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Amkor Technology in San Jose, CA is seeking an Account Manager to own tactical account growth, revenue and market share for the assigned customer base, with a hybrid in-office schedule. You will manage the business indices for key accounts and act as project manager for all customer related billings and revenue activities.

The role requires a Bachelor's degree, at least 5 years of relevant experience, strong SAP/ERP and Salesforce CRM skills, proficiency with MS Word, PowerPoint and Excel, and

Qualifications

• Requires a Bachelor's Degree and a minimum of 5 years of relevant experience
• Demonstrated experience with SAP or other ERP systems required
• Prior experience with Salesforce.com or other CRM required
• Proficiency with MS Word, PowerPoint and Excel with ability to use Pivot Tables, VLOOKUP, etc.

Responsibilities

• Manage the business indices for the assigned customer accounts
• Act as project manager for all customer related billings and revenue activities
• Submit customer RFQ's to Salesforce.com
• Support NPI activities including material preparation, order requests, quotes
• Follow-up on deliverables with Amkor factories
• Provide PO acknowledgement, confirm accuracy, PO tracking and invoicing
• Customer account set-up, respond to Pricing Issues within SAP daily
• Perform forecast and commit analysis, track NRE and rebates
• Actively manage inventory levels and drive timely resolution

Skills

SAP

Salesforce

MS Word

PowerPoint

Excel

Education

Bachelor's Degree

Tools

Pivot Tables

VLOOKUP

Job description

Account Management - Regular Exempt Full-Time Employee

Position Summary:

Amkor is recruiting for an Account Manager based out of its San Jose, CA office. This position has tactical account responsibility and ownership for the profitable revenue growth and market share penetration of the assigned customer accounts.

Essential Duties and Responsibilities:

• Manage the business indices for the assigned customer accounts
• Act as project manager for all customer related billings and revenue activities
• Submit customer RFQ's to Salesforce.com
• Support NPI activities that includes but not limited to: material preparation, order request submission, quote preparation and submission to customer
• Follow-up on deliverables with Amkor factories
• Provide PO acknowledgement, confirm accuracy, PO tracking and ensure timely invoicing
• Customer account set-up, respond to Pricing Issues within SAP on a daily basis and support any other special requirements as needed
• Perform forecast and commit analysis, track Non-Recurring Expenses (NRE), Rebates and any other miscellaneous billing activities
• Actively manage the inventory levels, provide updates to customers on current excess materials and drive timely resolution

Required Qualifications:

• Position requires a Bachelor's Degree and a minimum of 5 years of relevant experience and/or industry background
• Demonstrated experience with SAP or other ERP systems required
• Prior experience with Salesforce.com or other CRM required
• Proficiency with MS Word, PowerPoint and Excel with ability to use Pivot Tables, VLOOKUP, etc.
• Must have strong organizational skills and be able to multi-task and prioritize daily activities
• Excellent verbal and written communication skills and attention to details
• Strong work ethic and flexibility to work with multiple teams, including other locations to support the business needs
• Service orientated mindset and prior demonstrated customer interface experience

Preferred Qualifications:

• Prior experience working for multinational manufacturing organizations
• Semiconductor/OSAT experience preferred

Ability to communicate effectively with Mandarin-speaking customers and business partners

Location:

San Jose, CA. This position has a hybrid schedule. Candidates must reside near the local Amkor office.

Salary Range:

Amkor is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. #LI-DNI