Account Manager

US ENT Partners; San Francisco (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A healthcare operations firm in San Francisco seeks an Account Manager to build client relationships and enhance operational performance. This full-time hybrid role involves analyzing purchasing needs, managing accounts, and collaborating with internal teams to optimize service delivery. Ideal candidates will have strong interpersonal skills, proficiency in data analysis, and experience in procurement or healthcare. A bachelor's degree in a related field is required, along with the ability to balance remote and on-site responsibilities.

Qualifications

• Proven skills in client relationship management and account management.
• Strong proficiency in data analysis and problem-solving.
• Excellent organizational skills and attention to detail.

Responsibilities

• Build and maintain strong client relationships.
• Analyze purchasing needs and provide strategic solutions.
• Monitor workflows and create reports for client success.

Skills

Client relationship management

Account management

Data analysis

Organizational skills

Communication skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Communication

Bachelor's degree in Healthcare Management

Tools

CRM platforms

Microsoft Office Suite

Job description

US ENT Partners provides a physician‑led, transparent procurement model that focuses on driving efficiency and reducing unnecessary costs for ENT practices. By leveraging national purchasing power, establishing strategic vendor partnerships, and implementing a unified ordering platform, the company helps practices achieve streamlined operations. This approach ensures predictable, data‑driven savings, often exceeding 20%, enabling practices to focus on delivering quality care. US ENT Partners is committed to enhancing operational performance for its network of ENT practices.

Role Description

The Account Manager is a full‑time hybrid role based in the San Francisco Bay Area. Key responsibilities include building and maintaining strong client relationships, managing accounts, analyzing purchasing needs, and providing solutions to enhance operational performance. The Account Manager will collaborate with internal teams to optimize service delivery, ensure client satisfaction, and identify opportunities for cost‑saving and process efficiency. This role also involves creating reports, monitoring workflows, and driving client success through strategic consultation.

Qualifications

• Client relationship management, account management, and strong interpersonal skills
• Excellent organizational skills, attention to detail, and time management abilities
• Proficiency in data analysis, reporting, and problem‑solving to provide strategic recommendations
• Experience with procurement processes, vendor negotiations, or supply chain management
• Clear and professional communication skills, both verbal and written
• Proficiency with CRM platforms, Microsoft Office Suite, and other business tools
• Ability to work effectively in a hybrid work environment, balancing on‑site and remote responsibilities
• Previous experience in the healthcare or ENT field is a strong advantage
• Bachelor's degree in Business Administration, Communication, Healthcare Management, or a related field