Account Manager

HireMe Corporation; Puerto Rico; On-site; USD 55,000 - 75,000; Full time

Job summary

HireMe Corporation is seeking an account manager who can identify customer needs and help them succeed with our product. You will communicate effectively with clients and internal teams to understand and mitigate issues.

In this role, you will work cross-functionally, build relationships, visit customers to spot growth opportunities, and manage reporting on the health of customer accounts, ensuring renewals and satisfaction across our portfolio.

Qualifications

• Experience in account management.
• Excellent communication and client-facing skills.
• Willingness and ability to travel.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Skills

Account management

Client facing

Travel readiness

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel