Account Manager

Socket.dev; Potomac (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Meals

Uniforms

Benefits (Health, Dental, Vision)

Job summary

Meriwether Godsey is seeking an Account Manager to support management of a high-volume food service program, special events, and high-end catering at a Potomac, MD school. You will coach staff, plan events, and ensure safety and quality while maintaining client relationships.

The role emphasizes leadership, collaboration, and adherence to brand standards with opportunities for growth within a fast-paced team environment.

Qualifications

• Associate's Degree or 5+ years of related experience.
• FOH and catering experience required.
• ServSafe FPM Certification or ability to obtain within 6 months.
• Experience with dining room operations and promoting catering programs.
• Experience using online Food Management Systems.
• K-12 contract dining experience preferred.
• Growing knowledge of sustainable practices.
• High professionalism and strong leadership skills.
• Strong communication, organizational, and problem-solving skills.
• Emerging leadership and customer service orientation.
• Ability to work in a collaborative team environment.

Responsibilities

• Provide day-to-day coaching, support, training, and guidance to meet food quality, safety, and service standards.
• Assist in booking, planning, execution, and communication for campus catered events and off-campus events.
• Assist in menu planning for special events within brand, standards, and budget.
• Supervise staff during catered events to ensure high-quality service and presentation.
• Monitor setup and maintenance of dining area and stations to meet quality standards.
• Assist leadership in supervising staff needs, purchasing, and inventory activities.
• Maintain a safe, healthy environment for clients, customers, and employees.
• Foster an inclusive environment and strong client relationships.
• Collaborate with management on recruitment, interviewing, hiring, and firing.

Skills

FOH & Catering experience

Communication skills

Organizational skills

Problem-solving

Leadership

Customer service orientation

Team collaboration

Education

Associate's Degree or 5+ years experience

Tools

Food Management Systems

ServSafe FPM Certification

Job description

Meriwether Godsey is seeking anAccount Manager to support the management of a high-volume food service program, as well as special events and high-end catering, at an independent co-educational college preparatory day school located in Potomac, MD.

What the Account Manager will do:

• Provide day-to-day coaching, support, training, and guidance to ensure that food quality standards, food safety guidelines, and customer service expectations are met.
• Support booking, planning, execution, and communication related to all campus catered events, as well as any off-campus events.
• Assist in menu planning for special events to meet company brand, standards, and budget requirements.
• Supervise staff during all aspects of catered events to ensure high-quality service standards and presentations are met
• Monitor and supervise the setup and maintenance of the dining area and food stations to ensure quality standards.
• Assist leadership in supervising and assessing staff needs, supporting purchasing and inventory activities.
• Maintain a safe and healthy environment for clients, customers, and employees.
• Foster an inclusive environment for all staff and guests while maintaining effective client and customer-centric relationships.
• Work alongside management for all personnel decisions, including recruitment, interviewing, hiring, and firing.

What the Account Manager needs:

• Associate's Degree (Culinary Arts, Hospitality Management, etc.) or 5+ years of related experience
• FOH and Catering experience
• ServSafe® FPM Certification or ability to obtain within 6 months of employment
• Working knowledge of dining room operations; demonstrated experience in promoting and driving catering programs
• Experience using online Food Management Systems preferred
• K-12 education experience and contract dining experience preferred
• Growing knowledge of sustainable practices
• High levels of professionalism and strong leadership skills
• Strong communication, organizational, and problem-solving skills
• Emerging leadership skills and strong customer service orientation
• Ability to work in a collaborative team environment while fostering strong client and customer relationships

What the Account Manager will get:

• Competitive Pay, Meals, Uniforms, and Benefits (Health, Dental, Vision, etc.)

Meriwether Godsey offers significant opportunities for growth and career advancement. The work environment is fast-paced, team-oriented, and high-energy. You'll be surrounded by people who are passionate about what they do.

Enjoy a people- and food-focused environment where you have the opportunity to make a difference every day and advance your career.

MeriwetherGodsey is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable workplace.