Account Manager

Santa Rita Four Peaks; Phoenix (AZ); On-site; USD 68,000 - 95,000; Full time

Benefits offered by this job

Family company culture from the ground

Industry leading compensation

Quarterly and annual incentive program

Paid vacation and holidays

Company vehicle, laptop and phone

Full health insurance (medical, dental

Vision coverage

401(k) with company match

Accelerated development opportunities

Job summary

Santa Rita Landscaping in Phoenix, AZ is seeking an Account Manager to build and nurture client relationships, present improvement recommendations, and manage all client communications within the portfolio.

You will lead enhancement sales, maintain service quality, and strive to meet or exceed revenue, profitability, and contract renewal goals while coordinating with internal teams to deliver exceptional landscape management services.

Qualifications

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship-building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems, and attention to detail.
• Determination to exceed goals by working independently and as a leader.
• Experience in managing enhancement sales and estimation.

Responsibilities

• Build and foster relationships with clients and ensure satisfaction.
• Present recommendations for property improvements and quality service within budget.
• Manage all customer communication within the client portfolio.
• Partner with client to promote landscape enhancements to beautify properties.
• Maintain a schedule for client/site visits to ensure service standards.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the portfolio.

Skills

Account management

Interpersonal communication

Organization

Conflict management

Decision making

Sales & estimation

Job description

For almost 40 years, Santa Rita Landscaping has been serving the Phoenix and Tucson markets. Known as one of Arizona's largest and best companies for landscape management, we believe that customer service is an attitude, not a department, and use that philosophy to create lasting relationships with our customers. The Customer Experience is at the center of every decision made at Santa Rita Landscaping, no matter how big or small!

Job Description

The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you'll:

• Build and foster relationships with clients and ensure satisfaction
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

If this sounds exciting to you, we are seeking a leader with these qualifications:

• 3+ years' experience in the landscape industry in an account management or similar capacity
• Exceptional interpersonal communication and relationship building skills
• Strong organization and conflict management abilities
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation

As an Account Manager, you will enjoy:

• Family company culture from the ground up
• Industry leading compensation
• Quarterly and annual performance-based incentive program
• Paid vacation and holidays
• Company vehicle, laptop and phone
• Full suite of health insurance -- medical, dental, vision, etc.
• 401(k) with company match
• Accelerated professional development opportunities

Pay Range

$68K - $95K

Location Information

Phoenix , Arizona , United States

HeartLand Diversity & Inclusion Statement

At HeartLand, we believe in the inherent worth of every individual. Guided by our core principle of Respect — “We believe in the Golden Rule” — we are committed to fostering a workplace where everyone is treated with dignity and fairness.

Our teams reflect the rich diversity of the communities we serve. We welcome people of all backgrounds, experiences, and perspectives, knowing that diversity makes us stronger and more effective.

We are intentional in cultivating an environment where everyone feels safe, supported, and empowered to grow. Through equitable practices and a culture of inclusion, we ensure that opportunity is extended to all.

At HeartLand, we don’t just grow landscapes — we grow people. That’s how we create enduring value for our team, our clients, and our communities.

HeartLand is an equal opportunity employer that values respect, inclusion, and the dignity of every person.