Account Manager

Garfield Refining Company; Philadelphia (Philadelphia County); On-site; USD 55,000 - 70,000; Full time

Job summary

Join a leading precious metal refining company as an Account Manager in Philadelphia. This role focuses on client relationship management and driving business growth in a dynamic environment. You will identify sales opportunities and deliver exceptional customer service, playing a key role in the company’s success.

Benefits

Subsidized medical, dental, and vision plans

401(k) with employer contributions

Paid Time Off

Qualifications

• Minimum 2 years of Account Management or B2B experience.
• Strong communication and negotiation skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Build and maintain strong client relationships to drive retention and growth.
• Identify sales opportunities based on client needs.
• Resolve customer concerns and contribute to process improvements.

Skills

Communication

Negotiation

Interpersonal Skills

Problem-solving

Organization

Education

Associate’s or Bachelor’s degree

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Garfield Refining

Garfield Refining is a leader in the precious metal refining industry. Located in Philadelphia, PA since 1892, Garfield delivers award-winning customer service to the dental, jeweler, pawnbroker, manufacturing, and death-care fields. We believe that recycling is essential, and we find pride in doing our part to keep metal out of landfills through innovative and expert processes. We are a family business serving generations of customers and always aim to balance profitability with sustainability to ensure that we will be in business for another century.

We are looking for a sales-forward Account Manager to join our team and be a key player in developing and maintaining client relationships, driving business growth, and ensuring customer satisfaction across B2B and B2C deals. You’ll work closely with both new and existing clients in a high-volume and fast-paced environment to finalize deals and provide exceptional customer service post-sale.

What You’ll Do:

• Build and maintain strong client relationships to drive retention and growth.
• Identify sales opportunities by understanding client needs.
• Work to convert inbound and outbound leads from prospects to loyal repeat clients.
• Resolve customer concerns.
• Contribute to process improvements to enhance the client experience.
• Maintain CRM with accurate records of customer interactions and sales activities.
• Represent the company at industry tradeshows and networking events.
• Collaborate with other departments to drive more sales and ensure client needs are met.

You might be a good fit if you have:

• Minimum 2 years of Account Management or B2B (it’s also B2C on privates).
• Strong communication, negotiation, and interpersonal skills both over the phone and in person.
• Problem-solving skills to resolve customer issues or needs.
• Confidence working with numbers, including basic math and percentages.
• The ability to stay organized and productive in a fast-paced environment.
• Ability to build rapport and collaborate with others within the company and externally.
• An Associate’s or Bachelor’s degree (preferred, but not required—we provide comprehensive training).

Why Join Our Team?

Benefits and Perks may include:

• Subsidized medical, dental and vision plans for employees and their family members.
• 401(k) with employer contributions
• Paid Time Off

We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Professional Services and Medical Practices

Referrals increase your chances of interviewing at Garfield Refining by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Get notified about new Account Manager jobs in Philadelphia, PA.

Regional Account Manager Foodservice, East

Entry Level Account Manager - Philadelphia, PA

Philadelphia, PA $55,000.00-$70,000.00 2 weeks ago

Philadelphia, PA $75,000.00-$130,000.00 1 month ago

Strategic Account Manager-Urology-NorthEast

Dealership Account Manager - Philadelphia, PA

Berwyn, PA $70,000.00-$85,000.00 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.