Account Manager

Joseph T. Ryerson & Son, Inc; Knoxville (TN); Remote; USD 65,000 - 98,000; Full time

Job summary

Central Steel & Wire, une entreprise leader, recherche un Account Manager pour développer des relations clients solides et stimuler les ventes. Le candidat idéal aura une expérience en ventes, des compétences interpersonnelles, ainsi qu'une forte motivation et vision stratégique. Ce rôle offre une excellente occasion de contribuer à une organisation respectée dans l'industrie des métaux, avec un environnement de travail dynamique et axé sur la qualité.

Qualifications

• Minimum de 3-5 ans d'expérience en ventes dans l'industrie des services métalliques.
• Expérience dans les ventes industrielles et compétences en communication.
• Capacité à établir rapidement des relations solides.

Responsibilities

• Gérer les comptes clients et développer de nouvelles affaires.
• Construire des relations avec les décideurs d'achat.
• Surveiller l'environnement concurrentiel et fournir des informations au management.

Skills

Interpersonal skills

Negotiation skills

Customer service

Problem-solving

Business acumen

Education

Bachelor's degree in marketing, business, or related field

Tools

MS Office

SAP

Salesforce.com

Job description

Job Description

Account Manager

Salary Range:

$65139.59 - $97709.39

Salary Max:

97,709.39 USD

Req Id:

1111

Workplace Type:

Remote

Job Shift:

1st

Brand:

Central Steel & Wire

Job Location:

Knoxville, Remote - US

Posting Start Date:

5/22/25

Summary

Welcome to Central Steel & Wire, part of the Ryerson Family of Companies, where exceptional career opportunities await. As a leading provide of industrial metal product and services since 1909, we are commited to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager with Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with both current and past customers within your designated marketplace. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Central Steel & Wire and its representatives


• Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives


• Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions


• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth


• Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives


• Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities


• Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Central Steel's ability to assist customers in adapting to change


• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience


• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background


• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired


• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment


• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality


• Highly motivated with a demonstrated ability to build strong relationships quickly


• An aggressive, competitive, and self-motivated attitude is essential

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier