Account Manager

Emsere; Peachtree City (GA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Work from home

16 vacation days

12 paid holidays

5 days sick leave

Job summary

EMSERE is seeking an Account Manager to drive growth within our current client base and introduce new products and services. You will own growth targets while balancing client service and commercial strategy in a dynamic environment, based from Peachtree City, GA and Leiden, NL.

Join a fast-growing, informal culture focused on customer outcomes and quality. Remote work is possible where feasible; strong English communication and CRM experience are essential.

Qualifications

• Bachelor’s or Master’s degree or equivalent
• 3+ years in a sales-oriented environment with organic growth
• Pharma Services/clinical trial knowledge a distinct advantage
• Excellent verbal and written English communication
• Strong CRM management experience and ABM knowledge
• Understanding of Good Clinical Practice (GCP)

Responsibilities

• Responsible for client sales targets and new study wins
• Build and manage client relationships
• Solve less clearly defined, practical issues
• Identify opportunities to support client needs; negotiate and manage contract renewals
• Provide regular updates and reports on project status

Skills

CRM management

Verbal & written communication

English fluency

Sales experience

Team collaboration

GCP knowledge

Education

Bachelor's or Master's degree

Tools

CRM software

Job description

YOUR MISSION

Join us in shaping the future of clinical trials and making a meaningful impact in healthcare!

Are you a results driven and sales oriented with the ability to effectively communicate within a team environment? Do you want to be a key part of our growth ambition and provide problem solving solutions that meet the needs of existing and new clients? We are seeking an experienced Account Manager to join our dynamic team. Join us in shaping the future of clinical trials and making a meaningful impact in healthcare!

Job Description

As a full-time Account Manager you get the opportunity to help deliver our growth targets and make a difference within our organization. In your role you will be the owner of organic growth targets in our current customer base, balancing client service, new product/service introductions and commercial strategies in a dynamic and growth-oriented environment. You will be part of a local and global team based out of our Peachtree City, GA and Leiden, NL offices.

What will you do?

• Responsible for client sales targets and new study wins
• Build and manage client relationships
• Solve less clearly defined, practical issues
• Identify opportunities to support client needsNegotiate and manage contract renewals
• Provide regular updates and reports on project status

YOUR PROFILE

• Minimum of a bachelor’s or Master’s degree or equivalence working proficiency through extensive documented experiences.
• Minimum of 3 years experience in a sales-oriented environment with demonstrable outcomes of organic growth in a client base, ideally within a Pharma Services environment and knowledge of clinical trial executive within either a Pharma, CRO or adjacent Pharma Services business a distinct advantage.
• You have excellent verbal and written communication skills – fluent in English.
• Strong CRM management experience and desired knowledge of CRM account based marketing campaigns
• Understanding of Good Clinical Practice (GCP)

WHY US?

• We have a nice workplace at a fast-growing organization with a familiar, informal atmosphere.
• The possibility to work from home (where possible and in consultation), 16 vacation days, 12 paid holidays and 5 days of sick time off.
• You get plenty of opportunity to develop and grow within the company.

About Us

EMSERE is a clinical trial solutions partner that provides quality services, equipment and supplies to ensure clinical trials run effortlessly from start to finish. By working closely with our clients, understanding their study protocol’s challenges and helping them plan to avoid potential pitfalls, EMSERE’s equipment, supplies, software and support aims to contribute to the success of our clients’ clinical trials.

At Emsere we foster the strengths of our informal family culture with a flat-structured organization and a spirit of entrepreneurship. Here, your personal growth is intertwined with the evolution of our company. Emsere's culture is defined by our core values of customer focus, service expertise and commitment to quality. We are passionate about improving both the development process of new therapies and the lives of patients. With our key competences we work together with our internal and external stakeholders.

Our Key Competences

• Teamwork
• Flexibility
• Critical Thinking
• Individual Accountability
• Constructive Feedback

We have locations in Leiden (NL), Atlanta (US) and Singapore.