Sales Development Account Manager

Ergomed Group; California (MO); Hybrid; USD 60,000 - 90,000; Full time

Job summary

PrimeVigilance (part of Ergomed Group) is seeking an Sales Development Account Manager to drive customer acquisition by identifying and qualifying new leads, and engaging prospects via email and phone. The role requires experience in CRO/pharmacovigilance environments, lead nurturing, and proficiency with Salesforce or similar CRM tools.

You will prepare targeted campaigns, follow up on marketing leads, and collaborate with the sales and marketing teams to meet quarterly targets.

Qualifications

• Bachelor's degree or equivalent.
• Experience in Inside Sales in CRO, pharmacovigilance or similar vendor within clinical trials.
• Experience in developing new business, lead nurturing, qualification, prospecting and appointment setting.
• Good understanding of Phase I–IV clinical development.
• Experience with Salesforce or other CRM and sales automation tools.
• Strong written and verbal communication skills.
• Drive and determination to meet and exceed targets.
• Adaptable, professional, and motivated.

Responsibilities

• Generate and pre-qualify new leads using company resources, programs and tools.
• Research leads and identify relevant prospects through systems and data pools.
• Approach prospects via email or phone to create new business opportunities.
• Develop pre- and post-conference mail shots and follow ups.
• Follow up on marketing leads from websites for conversion of hot leads.
• Support targeted email campaigns aligned with company targets.
• Ensure leads are passed to the appropriate team with all necessary details.
• Collaborate on sales/marketing strategies with other team members.
• Support the Sales and BD team in achieving targets and expectations.
• Schedule appointments and present at meetings as needed.
• Prepare and lead early engagement presentations with clients to facilitate RFPs.
• Meet and exceed quarterly and yearly targets.

Skills

Inside Sales

Lead Generation

CRM (Salesforce)

Communication

Time Management

Relationship Building

Education

Bachelor's Degree

Tools

Salesforce CRM

Job description

PrimeVigilance (part of Ergomed Group), is a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device.

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.

Come and join us in this exciting journey to make a positive impact in patient’s lives.

Job Description

The Sales Development Account Manager focuses on customer acquisition. This position is responsible for searching new potential clients-leads and reaching out to relevant prospects to bring new business opportunities.

• Generate and pre-qualify new leads by using appropriate company resources, programs and tools
• Research leads and identify relevant prospects through various systems and data pools
• Approach relevant prospects and generate interest via e-mail or phone call to create new business opportunities
• Develop pre and post conference mail shots and or follow ups
• Follow up to Marketing leads generated from Websites for conversion of Hot Leads
• Support the development of targeted email campaigns in line with the strategic company targets
• Ensure follow-up by passing leads to appropriate team members with all necessary calls-to-action, dates, complete profile information, sources, etc.
• Follow, communicate and collaborate in different sales or marketing strategies with other team members and other departments
• Support overall Sales and Business Development team in generating new business and achieving company’s targets and expectations
• Schedule appointments, attend or present at various meetings as needed
• Prepare and lead early engagement presentations with clients to facilitate RFPs
• Meet and exceed quarterly and yearly targets

Qualifications

• Bachelors Degree or Equivalent
• Demonstrated experience working in an Inside Sales position in a CRO, Pharmacovigilanceor other vendor within the clinical trials industry
• Experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
• Good understanding of Phase I-IV clinical development
• Experience with Salesforce or other CRM and sales automation tools
• Strong written and verbal communication skills to clearly and concisely present information on calls and via email
• Drive and determination to succeed as well as meet and exceed targets
• Must be adaptable, professional, and motivated
• Ability to listen and identify pain points and customer challenges
• Ability to work under pressure, stay organized, multi-task, prioritize, manage time effectively and attend to administrative details in a fast-paced and constantly changing environment
• Demonstrated ability to cultivate and maintain effective internal and external relationships

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer:

Training and career development opportunities internally

Strong emphasis on personal and professional growth

Friendly, supportive working environment

Opportunity to work with colleagues based all over the world, with English as the company language

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!

Quality

Integrity & Trust

Drive & Passion

Agility & Responsiveness

Belonging

We look forward to welcoming your application.