Sales Development Account Manager

ERGOMED; Glendale (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Training & career development

Growth opportunities

Friendly working environment

Global teams & English language

Job summary

PrimeVigilance, part of Ergomed, is seeking an Inside Sales professional to generate and qualify new leads, research prospects, and initiate engagement via email or phone. You will support marketing initiatives, follow up on leads, and collaborate with teams to achieve targets.

The role requires a Bachelor's degree and experience with Salesforce or similar CRM tools, plus strong communication and time-management skills to thrive in a fast-paced, global environment.

Qualifications

• Bachelor's degree or equivalent.
• Experience in Inside Sales in a CRO, pharmacovigilance or vendor in clinical trials.
• Experience with Salesforce or other CRM and sales automation tools.
• Strong written and verbal communication to clearly present information.
• Drive to meet and exceed targets.
• Adaptable, professional and motivated.

Responsibilities

• Generate and pre-qualify new leads using company resources and tools.
• Research leads and identify relevant prospects.
• Approach prospects via email or phone to create opportunities.
• Develop pre/post conference mail shots and follow-ups.
• Support marketing leads and follow up for conversion of hot leads.
• Assist in targeted email campaigns aligned with company targets.
• Pass leads to team with all necessary information and CTAs.
• Meet and exceed quarterly and yearly targets.

Skills

Inside Sales

Lead Qualification

Prospecting

Appointment Setting

Communication

Time Management

Multitasking

Relationship Building

Adaptability

Education

Bachelor's Degree or Equivalent

Tools

Salesforce

CRM tools

Job description

Company Description

PrimeVigilance (part of Ergomed Group), is a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.

Company Description

PrimeVigilance (part of Ergomed Group), is a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives.

Job Description

• Generate and pre-qualify new leads by using appropriate company resources, programs and tools
• Research leads and identify relevant prospects through various systems and data pools
• Approach relevant prospects and generate interest via e-mail or phone call to create new business opportunities
• Develop pre and post conference mail shots and or follow ups
• Follow up to Marketing leads generated from Websites for conversion of Hot Leads
• Support the development of targeted email campaigns in line with the strategic company targets
• Ensure follow-up by passing leads to appropriate team members with all necessary calls-to-action, dates, complete profile information, sources, etc.
• Follow, communicate and collaborate in different sales or marketing strategies with other team members and other departments
• Support overall Sales and Business Development team in generating new business and achieving company’s targets and expectations
• Schedule appointments, attend or present at various meetings as needed
• Prepare and lead early engagement presentations with clients to facilitate RFPs
• Meet and exceed quarterly and yearly targets

Qualifications

• Bachelors Degree or Equivalent
• Demonstrated experience working in an Inside Sales position in a CRO, Pharmacovigilance or other vendor within the clinical trials industry
• Experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
• Good understanding of Phase I-IV clinical development
• Experience with Salesforce or other CRM and sales automation tools
• Strong written and verbal communication skills to clearly and concisely present information on calls and via email
• Drive and determination to succeed as well as meet and exceed targets
• Must be adaptable, professional, and motivated
• Ability to listen and identify pain points and customer challenges
• Ability to work under pressure, stay organized, multi-task, prioritize, manage time effectively and attend to administrative details in a fast-paced and constantly changing environment
• Demonstrated ability to cultivate and maintain effective internal and external relationships

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We Offer

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language

Quality

Integrity & Trust

Drive & Passion

Agility & Responsiveness

Belonging

Collaborative Partnerships

We look forward to welcoming your application.