Account Manager

Western Dental & Orthodontics; Orange (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare services provider in California is seeking a Marketing Account Manager responsible for developing relationships with clients and supporting sales initiatives. The ideal candidate will have strong analytical skills and the ability to work under pressure in a team environment. This full-time position requires effective communication and problem-solving skills, focusing on ensuring client satisfaction and growth.

Qualifications

• Strong analytical and problem-solving abilities.
• Skillful in managing multiple priorities in a fast-paced environment.
• Effective verbal and written communication skills.

Responsibilities

• Complete sales-related marketing projects.
• Operate as the lead point of contact for your customers.
• Build and maintain strong customer relationships.
• Forecast and track key account metrics.
• Assist with high severity requests or issue escalations.

Skills

Knowledge of marketing principals

Ability to work under pressure

Excellent analytical skills

Organizational skills

Interpersonal skills

Numerical skills

Verbal communication skills

Effective presentation skills

Ability to learn company systems

Problem-solving skills

Job description

Overview

Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities

• Complete sales related marketing projects that includes running proposals and reports
• Providing assistance to sales representatives and the broker community
• Providing enrollment support to brokers and clients
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer brokers and clients
• Assisting in the servicing of current brokers and clients day to day needs
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Qualifications

• Knowledge of marketing principals
• Ability to work under pressure to meet deadlines and attention to detail
• Excellent analytical skills
• Organizational skills
• Interpersonal skills
• Numerical skills
• Verbal communication skills
• Effective presentation skills
• Ability to learn and navigate the company’s computer systems
• Demonstrate ability to solve problems and suggest appropriate solutions
• Highly self-motivated

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Wellness and Fitness Services
• Medical Practices
• Hospitals and Health Care