Account Manager

Truex Métier; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Truex Métier is seeking an experienced Account Manager / Estate Manager to oversee a portfolio of UHNW private residences in Manhattan. The role is fully onsite, with time split between the NYC office and affluent residences, and offers a path to growth as the company expands.

The ideal candidate has 5+ years in estate management, strong vendor and staff oversight, and a calm, highly capable presence under pressure. Initial portfolio includes three properties with room to scale.

Qualifications

• 5+ years of estate management or UHNW residential operations.
• Direct experience supporting UHNW principals preferred.
• Experience managing household staff, vendors, and multiple properties.
• Strong understanding of residential operations and facilities management.
• Owner's Representative experience strongly preferred.
• Excellent organization and communication under pressure.

Responsibilities

• Estate & Property Management: Oversee day-to-day operations of a portfolio of UHNW private residences.
• Staff & Vendor Management: Manage household staff, vendors, contractors, and other service providers.
• Facilities & Residential Operations: Oversee property maintenance, inspections, and operational needs across multiple residences.
• Projects & Renovations: Coordinate renovations, construction, and capital projects with contractors and stakeholders.
• Client Relationship Management: Serve as a key contact for UHNW principals, providing polished, responsive service.
• Hands-On Problem Solving: Remain actively involved in the field and address issues efficiently.

Skills

Estate management

UHNW experience

People management

Project management

Facilities knowledge

Organizational skills

Communication

Job description

We are recruiting on behalf of a growing boutique estate management company seeking an experienced Account Manager / Estate Manager to support a select portfolio of UHNW private residences throughout Manhattan. This is an exciting opportunity for a sophisticated, hands-on professional who enjoys managing the big picture while remaining closely involved in day-to-day operations. The initial portfolio will include three properties, with significant opportunity to grow alongside the company as it continues expanding in New York City.

Key Responsibilities

• Estate & Property Management: Oversee the day-to-day operations of a portfolio of UHNW private residences, ensuring each property is maintained and operating at the highest standard.
• Staff & Vendor Management: Manage household staff, vendors, contractors, and other service providers while maintaining strong communication and accountability.
• Facilities & Residential Operations: Oversee property maintenance, inspections, and operational needs across multiple residences.
• Projects & Renovations: Coordinate renovations, construction, and capital projects, working closely with contractors and other key stakeholders.
• Client Relationship Management: Serve as a key point of contact for UHNW principals and clients, providing polished, responsive, and highly personalized service.
• Hands-On Problem Solving: Remain actively involved in the field, addressing issues as they arise and ensuring details are handled efficiently and thoughtfully.

What We Are Looking For

• Experience: 5+ years of experience in estate management, UHNW residential operations, luxury hospitality, or a similar environment.
• UHNW Experience: Direct experience supporting UHNW principals or clients is strongly preferred.
• People Management: Experience managing household staff, vendors, contractors, and multiple projects or properties.
• Facilities Knowledge: Strong understanding of residential operations, facilities, and property management.
• Project Experience: Experience overseeing renovations, construction, or capital projects; Owner's Representative experience is strongly preferred.
• Organization & Communication: Exceptional organizational skills, strong communication, and close attention to detail.
• Professional Presence: Calm, confident, resourceful, and highly capable under pressure.
• Location: Manhattan-based candidates are strongly preferred.

Location & Structure

• Location: Manhattan, New York
• Schedule: Monday–Friday
• Work Structure: Fully onsite, splitting time between the company's NYC office and private residences throughout the city.
• Employment Type: Full-time, W-2 position
• Benefits: Full benefits package

This is not a traditional facilities or maintenance role. The ideal candidate is a polished operator and people manager who can oversee multiple properties and priorities while remaining comfortable being in the field, managing vendors, inspecting residences, coordinating staff, and handling whatever arises. This is an excellent opportunity to join a growing organization and play a meaningful role in the expansion of its New York City estate management presence.