House Manager

Confidential; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401K with match

Discretionary bonus

Job summary

Confidential in West Los Angeles seeks a hands-on House Manager to support UHNW clients across three properties. You will oversee estate operations, vendor management, security protocols, and complex logistics with discretion and proactive judgment.

The ideal candidate has 5+ years in high-end property management, excellent communication, and the ability to manage priorities across time zones while preserving confidentiality and professional presence.

Qualifications

• Minimum of 5 years of progressive experience as a House/Estate/Property Manager for multimillion dollar estates.
• Exceptional written and verbal communication; highly organized with acute attention to detail.
• Strong critical thinking and problem-solving; resourceful under pressure and time-sensitive situations.
• Service-focused, emotionally intelligent, and committed to client satisfaction and discretion.
• Professional presence and ability to remain calm under pressure; flexible availability including evenings and weekends.

Responsibilities

• Oversee routine property inspections; develop preventive maintenance schedules and oversee capital projects through to completion.
• Manage alarms, access controls, emergency protocols, and vendor/staff credentialing; enforce security/privacy policies.
• Represent properties in HOA/municipal matters and ensure compliance with local ordinances.
• Maintain property inventories, manage high-value deliveries, and ensure guests are always ready.
• Coordinate tenant communications and timely maintenance responses; oversee accounts payable and budgeting.
• Maintain organized digital records, renewals, memberships, and service agreements.
• Source, vet, onboard, supervise, negotiate contracts with vendors and property staff.
• Set performance standards; conduct disciplinary actions; assist hiring/termination decisions.
• Ensure confidentiality and maintain audit-ready records; serve as primary contact for property matters.

Skills

Property management

Vendor management

Budgeting

Communication

Discretion

Tools

Microsoft Office Suite

Property management software

Job description

The House Manager provides comprehensive support to the Company's UHNW clients. This role spans estate and property management, property and household operations, construction components, administrative coordination, and complex logistics across three locations in West Los Angeles. The ideal candidate is operations-oriented, proactive, highly organized, and resourceful, with the ability to manage competing priorities with exceptional judgment, discretion, professionalism, and composure. They have a hands-on approach and in-depth knowledge of household services, vendor management, and construction/renovations.

Essential Functions

• Oversee and conduct routine property inspections; develop and maintain preventive maintenance schedules; coordinate routine, corrective, and capital improvement projects through to punch list completion.
• Oversee alarm systems, access controls, and emergency response protocols; manage vendor and staff access credentialing. Design and enforce comprehensive security protocols, emergency disaster plans, and privacy policies for the property and clients.
• Represent properties in HOA and municipal matters; ensure ongoing compliance with local ordinances.
• Manage and maintain property inventory systems, manage high-value deliveries, and ensure all properties remain guest-ready at all times.
• Coordinate tenant communications and maintenance response where applicable.
• Oversee property-level accounts payable; analyze monthly statements, review invoices for accuracy and budget compliance; coordinate funding requests with accounting teams.
• Maintain documentation for property taxes, insurance renewals, expense tracking, and supplemental policies; assist with reimbursements for finance team.
• Maintain organized, audit-ready digital records, track renewals, memberships, subscriptions, and service agreements.
• Oversee the sourcing, vetting, onboarding, retaining, and supervising of vendors, service providers, and property staff.
• Negotiate and finalize vendor contracts and pricing.
• Establish formal performance standards, execute disciplinary measures, and make recommendations regarding hiring and termination of vendors and property staff.
• Maintain and audit Master Vendor Lists; enforce confidentiality agreements and access control protocols across all properties.
• Serve as the primary point of contact for all property related matters; provide structured reporting to management and elevate material concerns in a timely manner.
• Always maintain strict confidentiality and professional boundaries.

Qualifications and Experience

• Minimum of 5 years of progressive experience as an House/Estate/Property Manager serving high-net-worth principals in multimillion dollar estates.
• Exceptional written and verbal communication skills; highly organized with acute attention to detail.
• Strong critical thinking and problem-solving skills; resourceful under pressure and in time-sensitive situations.
• Service-focused, emotionally intelligent, and genuinely committed to client satisfaction and discretion.
• Professional presence and ability to remain calm under pressure.
• Flexible availability including evenings, weekends, and responsiveness across time zones relating to time sensitive or urgent matters.
• Proficient in Microsoft Office Suite; comfortable adopting property management platforms and digital tools.

We are offering a competitive total rewards package, including an annual base salary, discretionary bonus, medical, dental, vision, and a 401K plus match. We are an Equal Opportunity employer. We celebrate diversity and do not discriminate based on protected characteristics.