Account Manager

TransPerfect; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

TransPerfect in Dallas is seeking an Account Manager to develop new business relationships and serve as the first level of support for existing clients. You will manage the full sales cycle from lead generation through closing, educate clients on TransPerfect’s services, and collaborate with production teams to ensure delivery meets deadlines and quality standards.

The role requires strong English communication, a proven sales track record, and the ability to analyze client needs and translate

Qualifications

• Bachelor’s degree is required.
• Excellent written and verbal English communication.
• Proven experience across the sales lifecycle from lead generation to close.
• Track record of meeting or exceeding sales targets.
• Strong problem-solving and analytical skills.
• Excellent interpersonal and time-management abilities.

Responsibilities

• Research prospective clients through various strategies such as internet research, trade shows, referrals, and directories.
• Create accurate spreadsheets of prospective client data (names, titles, contact info).
• Generate daily mailings to prospects using updated data.
• Cold call prospective clients to generate interest.
• Think creatively to improve business development strategies.
• Negotiate rates and deadlines with clients, both prospective and current.
• Educate clients on the translation process, services, turnaround times, and competitors’ information.
• Liaise with production to ensure jobs are handled with attention to detail and quality.
• Follow up with clients to ensure delivery satisfaction and quality.
• Research and understand all industries TransPerfect markets to and stay updated on industry leaders.
• Perform other special projects or duties as required.

Skills

English communication

Sales lifecycle

Sales targets

Problem-solving

Interpersonal skills

Time management

Education

Bachelor's degree

Job description

Who We Are

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Responsibilities

• Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
• Perform other special projects or duties when required

Who We Are Looking For

• Your experience includes:
• Minimum Bachelor’s degree
• Excellent English communication (written and verbal) skills
• Proven sales life cycle experience - lead generation through business closing
• Proven track record in achieving sales targets
• Excellent problem-solving and analytical skills
• Strong interpersonal skills
• Effective time management skills