Account Manager

Neka Creative; Minneapolis (MN); Remote; USD 41,000 - 55,000; Part time

Benefits offered by this job

Remote-friendly

Contract-to-hire

Part-time schedule

Job summary

Neka Creative Inc. is seeking an experienced Account Manager with 4+ years in account management or client service, preferably within a creative agency.

You will own day-to-day client relationships and act as the main bridge to our creative team, translating client needs into actionable direction and keeping projects moving from strategy through execution. The role is part-time, contract-to-hire, primarily remote with occasional in-person meetings.

Qualifications

• Four plus years in account management or client service, preferably in a creative agency setting.
• Excellent written and verbal communication.
• Strong organization and project management skills.
• Self-starter who takes ownership and solves problems.
• Ability to represent the company well with clients and partners.

Responsibilities

• Own day-to-day client relationships and serve as the primary conduit between clients and the creative team.
• Develop client briefs and project plans, schedules, deliverables, and approvals.
• Lead client meetings and manage expectations.
• Translate client feedback into clear direction for the creative team.

Skills

Client relations

Project coordination

Communication

Attention to detail

Team collaboration

Independent work

Job description

We’re looking for an experienced Account Manager with at least four years of account management or client service experience and a background working in a creative agency environment. You’ll own day-to-day client relationships and serve as the primary conduit between clients and our creative team. We need someone who can understand what a client needs, translate it into clear direction and keep projects moving from strategy through execution.

What You’ll Do

• Own and build strong client relationships.
• Develop creative and project briefs.
• Develop and manage project plans, schedules, deliverables and approvals.
• Lead client meetings and manage expectations.
• Translate client needs and feedback into clear direction for the creative team.
• Coordinate internal and external team members to keep projects moving.
• Anticipate issues, solve problems and identify client needs and opportunities.

What We’re Looking For

• At least four years of relevant experience, including creative agency experience.
• Exceptional written and verbal communication skills.
• Strong project management and organizational skills.
• A self-starter and problem solver who takes ownership.
• Excellent people skills and the ability to represent Neka well with clients and partners.
• Technologically inclined and comfortable learning new platforms.
• Someone who works well independently and collaboratively.
• A genuine commitment to inclusion and respect for different perspectives.
• This is a part-time, contract-to-hire position with the potential to become full-time. The position is primarily remote, with occasional in-person client and team meetings. Because this is a client-facing role, the person should have consistent availability during the business week.

The Role

We’re looking for an experienced Account Manager with at least four years of account management or client service experience and a background working in a creative agency environment. You’ll own day-to-day client relationships and serve as the primary conduit between clients and our creative team. We need someone who can understand what a client needs, translate it into clear direction and keep projects moving from strategy through execution.

What You’ll Do

• Own and build strong client relationships.
• Develop creative and project briefs.
• Develop and manage project plans, schedules, deliverables and approvals.
• Lead client meetings and manage expectations.
• Translate client needs and feedback into clear direction for the creative team.
• Coordinate internal and external team members to keep projects moving.
• Anticipate issues, solve problems and identify client needs and opportunities.

What We’re Looking For

• At least four years of relevant experience, including creative agency experience.
• Exceptional written and verbal communication skills.
• Strong project management and organizational skills.
• A self-starter and problem solver who takes ownership.
• Excellent people skills and the ability to represent Neka well with clients and partners.
• Technologically inclined and comfortable learning new platforms.
• Someone who works well independently and collaboratively.
• A genuine commitment to inclusion and respect for different perspectives.

Position Details

• This is a part-time, contract-to-hire position with the potential to become full-time. The position is primarily remote, with occasional in-person client and team meetings. Because this is a client-facing role, the person should have consistent availability during the business week.