Account Manager

Hire Velocity; San Jose (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A sales and account management firm is seeking an experienced Sales Support Manager in San Jose, California. The role involves managing regional accounts for capital equipment, developing sales strategies, and negotiating with customers. Candidates should have over 7 years of relevant experience, a bachelor's degree in a business or technical field, and proficiency in Microsoft tools. This position offers a professional office environment with opportunities for travel and direct customer interaction.

Qualifications

• 7+ years of sales experience, preferably in capital sales.
• Excellent written and oral communication skills in English.
• Strong analytical skills and the ability to make sound judgments.

Responsibilities

• Manage all regional accounts for capital equipment machinery.
• Negotiate pricing and terms with customers.
• Develop comprehensive sales strategies to win business.
• Coordinate with technical personnel and customer support.

Skills

Sales support

Account management

Negotiation

Customer relationship management

Strategic sales planning

Excellent communication

Analytical skills

Education

Bachelor's degree in Business or Technical field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

SUMMARY:

The primary responsibilities of this position include, but are not limited to, providing overall sales support for a specific region of our Sales Division, as well as general support for all other divisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Responsible for managing all regional accounts for capital equipment machinery
• Report to and perform all sales related tasks as directed by Sales Management
• Identifying and developing new customer accounts within assigned territory
• Identifying and qualifying worldwide sales opportunities within accounts
• Negotiate pricing and terms with customer, including bulk purchase agreements and other legal contracts
• Developing comprehensive sales strategies to win business
• Coordinate customer visits with technical center and factory personnel
• Coordinate customer demos and benchmark activity
• Communicate with existing and potential customers regarding current and future sales
• Follow-up on system deliveries, customer issues and new enhancement requests
• Coordinate with Customer Support personnel to ensure proper customer service
• Participate in tradeshow activities
• Maintain a Customer Database
• Report Sales activities and forecasts
• Determine and quote system configurations to customers
• Communicate with our Japan office regarding all sales activities and coordinate this information with appropriate engineering personnel in the U.S. and Japan
• Travel as required
• All other duties as required

SUPERVISORY RESPONSIBILITIES: N/A

QUALIFICATIONS:

This position requires complicated technological knowledge and requires tasks involving significant use of discretion and independent judgment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

7 Years + of extensive sales (capital sales preferred) and account management experience required; BS in Business or Technical field, and/or technical degree. Proficient in Microsoft Word, Excel, PowerPoint and other computer software

LANGUAGE SKILLS:

English language ability. Excellent written and oral communication skills required

MATHEMATICAL SKILLS:

Good mathematical ability required.

REASONING ABILITY:

Excellent analytical ability and strong capability to make sound judgments. Able to define problems, collect data, establish facts and draw valid conclusions. Able to develop and effectively execute sales strategies.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

PHYSICAL DEMANDS:

Sitting for extended periods of time. Lifting files and other documents weighing up to approximately ten pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Professional office work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.