Account Manager

City Wide Facility Solutions Boston; Marlborough (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA & HRA

401(k) with company match

Paid Holidays

PTO

Volunteer Time Off

Professional Development

Career Advancement

Job summary

City Wide Facility Solutions – Boston is seeking an Account Manager to own client relationships and drive service excellence across our Central and Eastern Massachusetts portfolio. You’ll act as a trusted advisor, work with a supportive team, and help deliver standout customer service.

Ideal candidates have a proven B2B sales background, strong interpersonal skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum 3 years of field-based experience.
• Proven B2B sales background.
• Strong interpersonal and relationship-building skills.
• Ability to manage and prioritize competing demands.
• Experience delivering customer-focused solutions.
• Self-driven and thrives in a fast-paced, goal-oriented environment.

Responsibilities

• Own client relationships and act as a trusted advisor to clients.
• Collaborate with internal teams to deliver service excellence and drive growth.

Skills

B2B sales

Interpersonal skills

Relationship-building

Time management

Customer-focused solutions

Self-driven

Job description

City Wide Facility Solutions – Boston specializes in managed facility services for commercial properties across Central and Eastern Massachusetts. We connect our clients with qualified vendors and serve as a single point of contact for all service management needs. Our Account Managers act as true partners to our clients—trusted advisors who understand their needs, drive retention, and foster long‑term growth. As an Account Manager, you’ll take ownership of client relationships, work alongside a supportive team, and contribute to a company dedicated to excellence in customer service.

Why Work with City Wide?

• Competitive compensation including base, commissions and bonus with uncapped earning potential
• Comprehensive benefits including medical, dental, vision, life insurance, FSA & HRA
• 401(k) with company match
• Generous time off: 9 paid holidays, PTO, Volunteer Time Off
• Ongoing professional development, including reimbursement for training and education
• Career advancement opportunities in a growing company

What We’re Looking For

• Minimum 3 years of field‑based experience
• Proven B2B sales background
• Strong interpersonal and relationship‑building skills
• Ability to manage and prioritize competing demands
• Experience delivering customer‑focused solutions
• Self‑driven and thrives in a fast‑paced, goal‑oriented environment

If you're passionate about service excellence and ready to take your career to the next level, we’d love to hear from you. Join City Wide Facility Solutions – Boston and become a key player in transforming how facilities are managed