Account Manager

City Wide; Oklahoma City (OK); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

$100K+ OTE

Health Care Plan

Retirement Plan with match

Paid Time Off

$700 Per Month Mileage Reimbursement

Job summary

City Wide in Oklahoma City is seeking Account Managers dedicated to driving client engagement and retention. This role offers a six-figure income opportunity, comprising base salary, bonus, and commission with OTE of $100K+. Ideal candidates will have a passion for building relationships and must possess strong communication skills.

This position emphasizes a high-energy culture focused on teamwork, excellence, and client satisfaction. Responsibilities include managing client relationships and ensuring service delivery meets high standards.

Qualifications

• 3+ years track record of success in a client retention role.
• Positive and outgoing personality with strong relationship-building skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Act as main contact for clients to ensure quality standards are met.
• Manage and diversify client relationships with sales opportunities.
• Serve as the client voice with Independent Contractors and crew.

Skills

Client relationship management

Communication skills

Problem-solving

Organizational skills

Education

High School diploma

Bachelor's degree

Job description

At City Wide Facility Solutions, we’re always looking for A‑level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A‑Team works collaboratively in a fast‑paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high‑energy work environment that balances high expectations with coaching, group support, and fun!

City Wide is looking for Account Managers to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life‑long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

What you will do...

• Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards.
• Manage, expand, and diversify client relationships with an eye toward potential add‑on sales opportunities.
• Be the voice of the client as you work with Independent Contractors, and crew members to meet/exceed client expectations.
• Lead the execution of company policies and procedures associated with client service levels.

You are the Superstar we are looking for if you...

• Have a passion for building strong client relationships and creating an exceptional customer experience.
• Are a self‑starter and confident in your instincts- you are not afraid to tackle a challenge, even if it’s new.
• Are flexible and resilient when faced with rapid‑fire demands on your attention.
• Are proactive, forward‑thinking and have the ability to “think on your feet.”
• Can juggle multiple priorities, excel at being organized and are technologically savvy.
• Aren’t afraid to voice your opinion to make something better.
• Solve problems proactively.
• Bring previous service industry experience.

Position Requirements

• Successful completion of a cognitive and behavioral assessment.
• 3+ years track record of success in a client retention role.
• High School diploma required; bachelor’s degree highly desirable.
• Highly detail‑oriented and excellent follow‑through on commitments.
• Positive and outgoing personality; great at building relationships.
• Excellent verbal and strong written communication skills.

Preferred

• 3+ years of sales and management experience in building maintenance, facility management or equivalent experience.
• Bachelor's Degree

This is a Safety Sensitive Position

• The selected candidate will be required to pass a pre‑employment drug screening and background check.

City Wide Facility Solutions offers

• $100K+ OTE ($50K Base + Bonus + Commission)
• Monday-Friday Work Week
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with match
• Paid Time Off
• Holiday Pay
• $700 Per Month Mileage Reimbursement
• Training & Development