Account Manager

Wallace Management Co.; Lawrenceburg (TN); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Health insurance

401(k) matching

Paid holidays

Monthly bonus

Job summary

Wallace Finance in Tennessee is seeking an Account Manager to provide outstanding customer service and support loan payments both in person and by phone. You will prepare loan documents, manage applications, and build positive customer relationships as you monitor loan status.

Roles include contacting customers about overdue payments and collaborating with management to grow the branch. This is a part-time position with occasional travel and now accepting applications.

Qualifications

• Friendly and outgoing approach to customers.
• Strong communication and interpersonal skills.
• Experience handling loan payments or retail/client interactions.

Responsibilities

• Provide quick, friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and monitor loan status.
• Contact customers about overdue payments and help them get back on track.
• Partner with management to maintain branch standards and grow the business.

Skills

Customer service

Communication

Sales experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Part-Time

This position is currently accepting applications.