Account Manager

Wallace Management Co.; Columbia (TN); Presencial; USD 22.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) plan

Paid holidays and vacation time

Monthly bonus opportunities

Descripción de la vacante

Wallace Finance is seeking a friendly and outgoing Account Manager to provide outstanding customer service and support loan payments and account processing. This position is part-time and may require travel between branches.

The role involves handling loan documents, maintaining customer relationships, and collaborating with branch management to uphold standards and grow the business across our 125+ branches. Strong communication and reliability are essential for success.

Formación

• Customer service mindset and friendly demeanor.
• Ability to manage loan documents and processing.

Responsabilidades

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments.
• Preparing loan documents and managing the application process.
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status.
• Contacting customers to help them get back on track if they have overdue payments.
• Partnering with Management to maintain branch operating standards and grow the business.

Descripción del empleo

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Part-Time

This position is currently accepting applications.