Account Manager

Appone; Kennett (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Vacation time

Monthly bonus opportunities

Job summary

Wallace Finance is seeking an Account Manager to provide outstanding customer service and support with loan payments and account management. The role involves handling inquiries in person or by phone and processing loan documents at a busy branch.

You will build lasting customer relationships, monitor loan status, and collaborate with management to maintain branch standards and drive business growth. Travel may be occasional.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Experience in sales or loan products is a plus.

Responsibilities

• Provide quick and friendly customer service in person or by phone to assist with questions or payments.
• Prepare loan documents and manage the loan application process.
• Create and maintain positive customer relationships and monitor loan status.

Skills

Customer service

Communication

Sales experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.