Account Manager

Wallace Management Company LLC; Kingfisher (OK); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) plan

Paid holidays and vacation time

Monthly bonus opportunities

Descrizione del lavoro

Wallace Finance is seeking an Account Manager to provide outstanding customer service and support for loan-related activities. The role involves handling inquiries, processing payments, and maintaining positive customer relationships across branches.

Located in the Oklahoma area, this full-time position may require occasional travel and offers opportunities for growth within a expanding network of branches. A strong emphasis on customer interactions and operational standards is essential.

Competenze

• Must have strong customer service and communication skills.
• Friendly and outgoing personality for customer interactions.
• Ability to handle loan payments and explain processes to customers.

Mansioni

• Providing quick and friendly customer service in person or over the phone to assist with questions or taking and posting loan payments.
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with customers regarding loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

Conoscenze

Customer service

Communication

Sales

Descrizione del lavoro

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time