Account Manager - Games

TransPerfect; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Child-care provider membership

Birthday off

Job summary

TransPerfect is seeking an Account Manager to develop and support relationships with game developer and publisher clients. This position in Irvine, California, emphasizes client acquisition, management, and satisfaction.

Ideal candidates will possess strong English communication skills and a Bachelor's degree, with a problem-solving mindset. The role offers a dynamic work environment, career growth, and a comprehensive benefits package, including health and childcare support.

Qualifications

• Strong English communication skills are essential for client interactions.
• A Bachelor's degree or equivalent is required.
• Must have excellent problem-solving capabilities.

Responsibilities

• Develop prospective clients through various strategies.
• Foster new client relationships via networking and referrals.
• Negotiate rates and deadlines with clients.

Skills

Excellent written and verbal English communication skills

Excellent problem solving and analytical skills

Strong interpersonal skills

Effective time management

Education

Minimum Bachelor's degree or equivalent

Job description

Position Summary

The Account Manager is responsible for developing new business relationships and serving as the first level of support to our existing game developer and publisher clients. This role is based in our Los Angeles office, offering a young, multicultural environment, career development opportunities, and frequent social events.

Responsibilities

• Develop prospective clients through several strategies including internet sourcing, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

Required Skills

• Excellent written and verbal English communication skills
• Minimum Bachelor's degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, child‑care provider membership, and other TransPerks. We also give employees a day off for their birthday.

Equal Opportunity Statement

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.