Account Manager

TransPerfect Connect; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Birthday off

Job summary

TransPerfect Connect is seeking a motivated Account Manager in San Francisco, California. This role involves building relationships with new clients, managing existing client needs, engaging through cold calls, and ensuring high-quality service delivery.

The ideal candidate should possess strong communication skills, a bachelor’s degree or equivalent, and a highly competitive spirit. TransPerfect also offers a rich benefits package that includes medical insurance and more, emphasizing a supportive company culture.

Qualifications

• Highly motivated, competitive, and goal-oriented.
• Demonstrated ability to build and manage client relationships.
• Experience in cold calling and business development.

Responsibilities

• Manage client relationships through consistent follow-up and support.
• Prospect and engage new clients.
• Educate clients on services and pricing.
• Close new business and identify upsell opportunities.

Skills

Excellent written and verbal English communication skills

Problem-solving and analytical skills

Strong interpersonal skills

Effective time management

Education

Bachelor's degree or equivalent

Job description

TransPerfect is more than just a job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we are an industry leader helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing

We are looking for a motivated, energetic, and competitive individual to join our team as an Account Manager. It is fast‑paced, outreach‑driven, and results‑focused. You will be responsible for building relationships from the ground up through cold calls, emails, and proactive follow‑ups, and managing clients. The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

• Prospect and engage new clients through cold calling, emailing, LinkedIn outreach, and networking
• Build and manage a strong pipeline of business opportunities
• Develop leads through research, referrals, trade shows, directories, and industry events
• Close new business and expand existing client relationships by identifying upsell opportunities
• Educate clients on TransPerfect’s services, processes, pricing, and value proposition
• Negotiate rates and deadlines while ensuring client needs and profitability are met
• Collaborate with production teams to deliver high‑quality service and results
• Maintain strong client relationships through consistent follow‑up and support
• Stay up to date on industry trends, competitors, and client needs
• Contribute to the continuous improvement of outreach and business development strategies
• Take on special projects and additional responsibilities as needed

Who We Are Looking For

Your experience includes:

• Excellent written and verbal English communication skills
• Bachelor's degree or equivalent
• Highly motivated, competitive, and goal‑oriented
• Excellent problem‑solving and analytical skills
• Strong interpersonal skills
• Effective time management

Why TransPerfect

For more than 30 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast‑paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, membership to child‑care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.