Account Manager

Southern Arkansas University; Hamilton (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A university in Arkansas is seeking an experienced Account Manager for their Hamilton, Ohio location. The role involves managing client accounts, providing top-notch customer service, and working closely with internal teams. Ideal candidates will have strong relationship management and organizational skills, and experience in records management is a plus.

Qualifications

• Strong client relationship management and customer service skills.
• Excellent communication and interpersonal skills.
• Effective problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage client accounts and provide exceptional customer service.
• Collaborate with internal teams to meet client needs effectively.
• Ensure smooth operations for client accounts.

Skills

Client Relationship Management

Customer Service

Communication

Problem-solving

Organizational skills

Job description

Company Description

At The Records Company, we offer comprehensive records retrieval services, covering medical records to insurance liens. Our custom-tailored system allows easy access to records online or via mail while maintaining utmost confidentiality. We aim to save time and money for our clients, allowing them to focus on their priorities.

Role Description

This is a contract Account Manager role based in Hamilton, Ohio. As an Account Manager, you will be responsible for managing client accounts, providing exceptional customer service, and ensuring smooth operations. You will collaborate with internal teams to ensure client needs are met efficiently and effectively.

Qualifications

• Client Relationship Management and Customer Service skills
• Excellent Communication and Interpersonal skills
• Problem-solving and Decision-making abilities
• Organizational and Time Management skills
• Attention to Detail and Accuracy
• Ability to work in a fast-paced environment
• Experience in records management or related field is a plus
• Phone skills required