Account Manager

Austin Community College; Kentucky; On-site; USD 50,000 - 70,000; Part time

Job summary

A community college in Kentucky is seeking an experienced Account Manager for a contract role based in Hamilton, Ohio. You will manage client accounts, ensure exceptional customer service, and collaborate with internal teams to meet client needs efficiently. The position requires strong relationship management, communication skills, and experience in a fast-paced environment.

Qualifications

• Client Relationship Management and Customer Service skills are essential.
• Excellent Communication and Interpersonal skills are required.
• Problem-solving and Decision-making abilities needed.

Responsibilities

• Manage client accounts and provide exceptional customer service.
• Ensure smooth operations through collaboration with internal teams.
• Efficiently meet client needs.

Skills

Client Relationship Management

Customer Service

Communication Skills

Interpersonal Skills

Problem-solving

Decision-making

Organizational Skills

Time Management

Attention to Detail

Ability to work in a fast-paced environment

Phone skills

Job description

Company Description

At The Records Company, we offer comprehensive records retrieval services, covering medical records to insurance liens. Our custom-tailored system allows easy access to records online or via mail while maintaining utmost confidentiality. We aim to save time and money for our clients, allowing them to focus on their priorities.

Role Description

This is a contract Account Manager role based in Hamilton, Ohio. As an Account Manager, you will be responsible for managing client accounts, providing exceptional customer service, and ensuring smooth operations. You will collaborate with internal teams to ensure client needs are met efficiently and effectively.

Qualifications

• Client Relationship Management and Customer Service skills
• Excellent Communication and Interpersonal skills
• Problem-solving and Decision-making abilities
• Organizational and Time Management skills
• Attention to Detail and Accuracy
• Ability to work in a fast-paced environment
• Experience in records management or related field is a plus
• Phone skills required