Account Manager

Joffe State Farm Insurance Agent; Gilbert (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid training

Career advancement

Team environment

Job summary

Joffe State Farm Insurance in Gilbert, AZ, is seeking an Account Manager who thrives on helping people, building lasting relationships, and delivering outstanding service.

You will quote coverage, guide clients through policy changes, and support claims, with uncapped commission and on-target earnings. Training and coaching are provided to help you succeed within a collaborative team.

This role emphasizes relationship-building, trust, and professional growth within the State Farm network.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for helping people and building long-term relationships.
• Sales, retail, banking, hospitality, or insurance experience preferred but not required.

Responsibilities

• Building and maintaining strong relationships with new and existing clients.
• Helping customers understand their insurance options and recommending coverage based on their needs.
• Preparing insurance quotes and assisting with policy changes.
• Providing outstanding service and support throughout the customer experience.
• Following up on claims and helping resolve customer concerns.
• Identifying opportunities to better protect customers through additional products and services.

Skills

Communication skills

Customer service

Relationship building

CRM proficiency

Problem-solving

Time management

Education

AZ Property & Casualty license

AZ Life & Health license

Tools

CRM systems

Job description

Build a Career Where Relationships Matter

Are you looking for a career where you can make a meaningful impact, grow professionally, and be rewarded for your success?

At Joffe State Farm Insurance, we help individuals, families, and small businesses protect what matters most. We believe insurance is more than policies—it's about building trust, solving problems, and being there when our customers need us most.

We are looking for an Account Manager who enjoys helping people, building lasting relationships, and delivering exceptional customer service. Whether you have insurance experience or you're transitioning from retail, banking, hospitality, customer service, or sales, we'll provide the training, coaching, and support to help you succeed.

Compensation

• Uncapped Commission
• On-Target Earnings (OTE): $52,000–$75,680+ annually
• Top performers have unlimited earning potential.

What You'll Do

As an Account Manager, you will serve as a trusted resource for our customers by:

• Building and maintaining strong relationships with new and existing clients.
• Helping customers understand their insurance options and recommending coverage based on their individual needs.
• Preparing insurance quotes and assisting with policy changes.
• Providing outstanding service and support throughout the customer experience.
• Following up on claims and helping resolve customer concerns.
• Identifying opportunities to better protect customers through additional products and services.
• Maintaining accurate customer information using CRM tools.
• Collaborating with a high-performing team to achieve individual and agency goals.

What Success Looks Like

Successful Account Managers are relationship builders who earn their customers' trust through honesty, responsiveness, and professionalism. They enjoy helping others, stay organized in a fast-paced environment, and take pride in delivering an outstanding customer experience while growing their business.

What We are Looking For

We are interested in motivated individuals who have:

• Excellent communication and interpersonal skills.
• A passion for helping people and building long-term relationships.
• Strong customer service and problem-solving abilities.
• Sales, retail, banking, hospitality, account management, or insurance experience (preferred but not required).
• Strong organizational and time-management skills.
• Confidence using technology, CRM systems
• An Arizona Property & Casualty and/or Life & Health license, or the willingness to obtain the required licenses (we will help guide you through the process).

Why Join Joffe State Farm Insurance?

• Competitive base salary with uncapped commission.
• Paid training and ongoing professional development.
• Clear opportunities for career advancement.
• Supportive, collaborative, and team-oriented culture.
• The stability and reputation of the State Farm brand.
• The opportunity to build meaningful relationships while making a positive impact in your community.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.